Hospitality Supervisor

2 weeks ago

London, United Kingdom Searcys Full time

**Company Description**
One Moorgate Place, home of Chartered Accountants’ Hall, is a beautiful Grade II listed building, packed with original features to impress any guest. We offer conferencing facilities, modern, spacious meeting rooms and a range of elegant spaces for private dining and events.

Searcys are looking for a Hospitality Supervisor for one of its City Based venues, as a Hospitality Supervisor for Searcys you will lead on the events and private dining for the venue, you will have a proven track record in building strong relationships with clients and be able to lead a team to deliver quality service to our guests.

This role will be based in a B&I contract closely located to Barbican.

As a Hospitality Supervisor Manager you will receive the following industry leading benefits:

- 50% discount across Searcys venues
- Enrolment into the Searcys pension scheme
- Up to 38 days annual leave (dependant on job role)
- Access to everyday discounts and communication portal
- Employee assistance programme
- Chef Whites Provided
- Monthly Culinary courses
- Meals provided on shift when working within one of our venue.
- Discount off overnight stays in London
- Your birthday off to celebrate in style
- A day off to volunteer / give back to the charity of your choice

Position : Full Time ( 40 hours contract )

Salary : £29.500 - plus overtime.

Predominantly Monday - Friday role with occasional weekends paid at time and half on Saturdays and double time on Sundays.

**Role responsibilities**:

- Play an integral role in the successful delivery of events across the site
- To work with the Hospitality team to plan, organise and deliver a successful operation of our events
- Ensure all events run as per the schedules laid out
- Act as an allergy champion
- Build positive working relationships & communication methods with key departments
- To brief the Hospitality team on all aspects of the business and to oversee the running of all assigned events
- To meet clients and ensure their customer journey is flawless with meeting them on arrival making sure that the event is as they require. Also ensuring that any changes/amendments on the day are communicated on to the relevant people where necessary.
- To lead the waiters and colleagues
- To ensure that all legislative and Government guidelines are adhered to, including (but not exclusively) The Food Safety Act, Health and Safety at Work Act, the COSHH regulations, GDPR etc. within the areas of responsibility.
- To monitor on a daily basis the standards achieved in your department, to deliver exceptional customer service and levels of attention to detail and report any areas of concerns to the Hospitality Manager.

**Qualifications**
Experience/Skill Required
- Excellent product knowledge (food/beverage)
- Experience in F&B
- A positive demeanour and attitude to solve problems
- Leads by example by acting professionally at all times
- Excellent communication skills
- Takes the initiative
- Good time management
- Supportive / Team player
- Good presentation skills
- Excellent customer care skills

**Additional Information**
Searcys, Britain’s oldest catering and restaurant brand, was established in 1847. We are best known for our Champagne Bars, Restaurants, and stunning Events Venues in iconic destinations such as 116 Pall Mall, The Barbican, The HAC, The Gherkin, and St Pancras International.

Our commitment to delivering unparalleled service, quality, and innovation is reflected in every aspect of our brand. At Searcys, we recognise the value of individuality and actively embrace the diversity of our teams, as they are the cornerstone of our success.

If you share our passion for the hospitality industry and seek a dynamic work environment that celebrates your unique strengths, we would love for you to join our team

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