Hospitality Supervisor

7 months ago


London, United Kingdom Graysons Full time

We are seeking a highly motivated and experienced Hospitality Supervisor to join our team. As a Hospitality Supervisor you will be responsible for overseeing all aspects of our hospitality operations, ensuring exceptional customer service and satisfaction.

**Main purpose of the job**:
To assist in the delivery of events on site and ensure the venue standards are met by delegating effectively to team members

To ensure the Company’s reputation for food quality and service is enhanced with the client and customers

To assist with the administration of unit controls and keep records using the appropriate computer or manual systems

To assist with the training and management of hospitality team members.

**Key Result Areas**:
**Operational Excellence / Client Satisfaction**

To ensure the smooth running of all events

To maintain good working relationships with the customers

Effectively assist with the management of the hospitality team, ensuring that their duties are carried out in a professional, efficient and productive manner.

Be involved in the induction and documentation of the front of house team

To carry out clerical activities in respect of unit controls and records using either a computer or paperwork systems in accordance with company policy and procedures

To ensure the schedule of services laid down in the contract are adhered to

To be front of house during all events

To ensure all events are adequately staffed

**Responsibilities**:

- Manage and supervise all hospitality staff, including bartenders, servers, and kitchen staff
- Ensure smooth operations and efficient service delivery
- Develop and implement standard operating procedures for the hospitality department
- Train and mentor staff on customer service, food preparation, and safety protocols
- Monitor inventory levels and order supplies as needed
- Collaborate with other departments to ensure seamless coordination of events and services
- Handle customer complaints and resolve issues in a timely manner
- Maintain a clean and organized work environment

**Skills**:

- Strong background in food preparation and culinary skills
- Proven experience in supervising hospitality teams
- Knowledge of hotel operations and industry standards
- Excellent communication and interpersonal skills
- Ability to work under pressure and handle multiple tasks simultaneously
- Strong leadership abilities to motivate and inspire team members
- Proficient in bartending techniques and mixology

If you have a passion for hospitality, excellent organizational skills, and the ability to thrive in a fast-paced environment, we would love to hear from you. Join our team as a Hospitality Supervisor and contribute to creating memorable experiences for our guests.

**Job Type**: Zero hours contract

**Salary**: £14.00-£15.00 per hour

Expected hours: No less than 20 per week

**Benefits**:

- Company pension
- Flexitime

Supplemental pay types:

- Tips

**Experience**:

- Supervising experience: 1 year (preferred)
- Bar management: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)

Ability to Commute:

- London (required)

Ability to Relocate:

- London: Relocate before starting work (required)

Work Location: In person



  • London, United Kingdom Hospitality Supervisor Full time

    **Hospitality Supervisor**: £27.00 a year + overtime+ great benefits **London**: The CH&CO Group is a leading catering and hospitality company with a portfolio of specialist businesses that cover the spectrum from consumer and fully commercial catering to fixed cost catering for some of the UK's leading brands and organistations across the busiess &...


  • London, Greater London, United Kingdom Jubilee Hospitality Full time

    Job Summary:The Café and Catering Supervisor will play a crucial role in supporting the Chef Manager in the smooth running of our café and conference catering services.This is a great opportunity for someone looking to develop their skills and experience in a fast-paced hospitality environment.Key responsibilities include assisting with menu planning,...


  • London, Greater London, United Kingdom Taste Hospitality Recruitment Limited Full time

    Are you a highly organised individual with excellent communication skills? Do you have a passion for delivering exceptional customer service in a fast-paced environment?We are looking for a Hospitality Supervisor to join our team at a stunning hotel in Devon. As a Reception Team Lead, you will be responsible for ensuring the smooth-running reception desk at...


  • London, United Kingdom Appcastenterprise Full time

    **What we’ll give**: - Up To £12.45 per annum depending on experience - Compass exclusive offers on PerksAtWork - Access to a wide range of programs to train and develop you - Pension contribution **More about the role**: As the Hospitality Supervisor, you will be leading and driving the team to complete their given tasks. The Hospitality Supervisor...


  • London, United Kingdom Restaurant Associates Full time

    As the Hospitality Supervisor, you’ll be leading and monitoring daily activity. You’ll be the one looking after the daily needs of the department, working with other leaders across the business! You will be working with an amazing team of hospitality staff that are vibrant and outgoing and are welcoming to guidance and instruction. Are you the right...


  • London, United Kingdom Admiral Recruitment Full time

    **Our client is seeking a Lounge Supervisor / Hospitality Supervisor to join their team on a permanent, part time basis.** The Hospitality Supervisor will have a range of responsibilities at our clients lovely members' club in Oxford Circus, including basic food prep (sandwiches), setting tables, guest relationships and monitoring standards of...


  • London, United Kingdom Appetite4Work Full time

    **Appetite4Work are on the lookout for enthusiastic and passionate Hospitality Supervisors for ongoing work in London’s most beautiful buildings which are transformed into stunning event venues - Unique, stylish, and brimming with character! From warehouses to historic halls, landmark buildings to subterranean hideouts!** **Whatever the occasion, we will...


  • London, United Kingdom Houston & Hawkes Full time

    **Job role**: Hospitality Supervisor **Location**: London, Tottenham Court Road Underground Station **Salary**: £30,680 per annum, 14.75 per hour **Shift Pattern**: Monday-Friday, 40 hours Houston & Hawkes are looking for an enthusiastic, passionate and motivated Hospitality Supervisor to join our team, providing a first class service based at our brand...


  • London, United Kingdom Tonic Talent Ltd Full time

    **Hospitality Supervisor - £28,000 per annum - B&I Contract Catering** What's in it for the successful Hospitality Supervisor? - You'll join a forward thinking and exciting company - Excellent work life balance - Salary of up to £28,000 per annum - An opportunity to work within a flagship contract - Personal Growth and Development Plan - Superb company...

  • Hospitality Supervisor

    7 months ago


    London, United Kingdom Graysons Full time

    We are seeking a highly motivated and experienced Hospitality Event Supervisor to join our team. As a Hospitality Supervisor you will be responsible for overseeing all aspects of our hospitality operations, ensuring exceptional customer service and satisfaction. **Main purpose of the job**: To assist in the delivery of events on site and ensure the venue...


  • London, Greater London, United Kingdom Compass Group UK & I - Apprenticeship Program Full time

    Job Title: Hospitality SupervisorEstimated Salary: £15,073 per annum.Job Description:This exciting opportunity has arisen for a highly motivated Hospitality Supervisor to join our team at one of our Healthcare - Medirest sites. As a key member of our operations team, you will play a vital role in delivering exceptional service to our clients and...


  • London, United Kingdom Compass Group Full time

    We"re recruiting an experienced Hospitality Supervisor who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Restaurant Associates on a full time basis, working 40 per week. As a Hospitality Supervisor, you will be responsible for ensuring our...


  • London, United Kingdom Green and Fortune Full time

    We’re looking for an experienced Hospitality Supervisor! We have a fantastic opportunity for an organised and experienced Hospitality Supervisor to join our strong and rapidly growing team across our London sites. Green & Fortune sites are lively and innovative, fresh food and specialty beverage spots set in vibrant London commercial spaces. As part of a...


  • Purley, Greater London, United Kingdom Cinnamon Care Full time €17

    Hospitality Supervisor £16.67 per hour plus company benefits Full Time Hours A Top 20 Care Home Group 2024! Awarded One Of The ‘UK's Best Companies To Work For' Rokewood Court is a stunning 64 bed care home that provides the most luxurious surroundings and the very best in care and support. This is an exciting full-time opportunity for...

  • Hospitality Supervisor

    7 months ago


    London, United Kingdom Compass Group Full time

    We're recruiting an experienced Hospitality Supervisor who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Restaurant Associates on a full time basis, contracted to 40 hours per week. As a Hospitality Supervisor, you will be responsible for...

  • Hospitality Supervisor

    7 months ago


    London, United Kingdom Compass Group Full time

    We're recruiting an experienced Hospitality Supervisor who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Restaurant Associates on a full time basis, contracted to 40 hours per week. As a Hospitality Supervisor, you will be responsible for...


  • London, United Kingdom Royal Albert Hall Full time

    **Role Outline**: We are looking for a Hospitality Events Supervisor which is a key role within the Hospitality Team who are responsible for planning and delivering hospitality package experiences and private events. The Hospitality Events Supervisor has primary responsibility for the delivery of hospitality packages and private events and ensuring effective...


  • London, Greater London, United Kingdom Azura Full time

    Job Title: Hospitality SupervisorAzura London is seeking a skilled Hospitality Supervisor to oversee the daily operations of its restaurant and bar. This role requires strong leadership and communication skills, as well as the ability to work efficiently in a fast-paced environment.About Us:Azura is a dynamic restaurant, bar, and terrace that offers an...


  • Purley, London, United Kingdom Cinnamon Care Full time

    Hospitality SupervisorIn order to make an application, simply read through the following job description and make sure to attach relevant documents.£16.67 per hour plus company benefitsFull Time Hours A Top 20 Care Home Group 2024! Awarded One Of The ‘UK's Best Companies To Work For' Rokewood Court is a stunning 64 bed care home that provides the most...


  • London, United Kingdom Compass Group Full time

    **What you'll be doing**: We're recruiting an experienced Hospitality Supervisor who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Chartwells on a part time basis, contracted to 30 hours per week. As a Hospitality Supervisor, you will be...