Bank Receptionist

**Bank Receptionist / Administrator**

**Cedar Court, Witney, Oxfordshire**

**£11.00 per hour**

Cedar Court is a 63 bedded home and provides nursing, dementia and respite care to residents within a lovely warm and welcoming home. The team also provides care via a specialist unit for younger people with disabilities.

**THE ROLE**:

- To be accountable for the administrative procedures and to ensure all administrative duties are carried out in accordance with the established procedures as per agreement with your line manager.
- Promptly answering the telephone, direct or screen calls, take and relay messages.
- Provide information to visitors, greeting them entering the home and directing them to the correct destination or person best suited to respond to their queries.
- Deal with queries or requests from both internal and external customers.
- Provide general clerical and administrative support as requested.
- Scheduling and maintaining appointments and meetings either electronically or manually.
- Receiving and sorting mail and deliveries.
- Develop good relationships with residents, staff, relatives and visitors.
- To participate in the Homes covid visitor screening programme as required.

**REQUIRED SKILLS**:

- Previous administrative experience is desirable.
- A knowledge or previous experience of a healthcare environment would be desirable.
- Self-motivated and flexible.
- Organised with the ability to manage and co-ordinate multiple projects within a busy and demanding environment.
- Excellent IT and communication skills, both written and verbal.
- Friendly telephone manner

Established in 2005, Healthcare Homes Group has an existing portfolio comprising of 48 residential and nursing homes located across East Anglia and the South of England. We are a leading provider within the care sector and our ethos is to deliver the best person-centred care to all our residents.

Together we respect, with compassion we care, through commitment we achieve

**About Cedar Court**:
Cedar Court is situated in Witney, the largest of the market towns in the Oxfordshire Cotswolds, and is easily accessible from the A40. We specialise in Residential, Nursing, Respite, Dementia and Palliative care for elderly people. We also provide specialist care for Care for younger adults with disabilities.

The staff at Cedar Court are professional and compassionate and are dedicated to supporting residents to live later life to its fullest potential. Our team members are handpicked for their caring and compassionate nature, alongside their knowledge and skills.

To find out more about Cedar Court follow this link