Server Engineer

1 week ago

Middlesbrough, United Kingdom REED Technology Full time

My client is looking for a **Server Engineer** to be involved in the delivery of technical support services to users, system owners and project managers. You will ensure the effective installation, operation and maintenance of the server infrastructureestate and aim to deliver an outstanding customer experience.

You will carry out agreed **maintenance, installation, refresh** and patching activities and tasks and will ensure that expected service levels are met or exceeded, **maximising system availability and delivering secure and resilient enterprise server services.** Your team will also be front and centre in ensuring the recovery of operational systems following any major incident events.

THIS ROLE IS INSIDE IR35 AND THE MAXIMUM DAY RATE IS £350.

**Your day-to-day activities will**
- Support the delivery of an effective incident management process, liaising with system users to understand their technical issues and implementing solutions and workarounds for them
- Support lifecycle management tasks and activities, checking, patching and running update jobs on the server and backup environment
- Be involved in project activity, liaising with project managers to understand and deliver their specific server and backup needs associated with their project deliverables.

**What do I need?**
- Experience of working in a 2nd line support role in an operational environment, supporting and maintaining server, backup and data centres
- Administration and support of Active Directory
- Administering and supporting Server Operating systems, specifically Microsoft Server and/or Linux,
- Demonstrable experience of administering and supporting backup and recovery platforms
- Planning and organising software rollouts, updates, outages to minimise service impact to the business.
- Experience of planning for the upgrade of complex systems
- Proven experience of identifying solutions to problems.
- Being able to communicate problems effectively with key stakeholders
- Experience working with and managing third party suppliers where required
- Proven experience of working within a customer facing environment,
- Demonstrable experience of administering and supporting an ITMS Tool

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