Microsoft Windows Server Engineer

1 month ago


Middlesbrough, United Kingdom Dynamic Search Solutions Full time

An exciting opportunity has arisen for a Helpdesk Engineer to join the growing and successful support team of a Middlesborough-based IT Business Partner. The business prides itself on its professional and expert IT support, management services and solutions it offers to SMEs in the North-East of England.
This is an in-office role, with the potential to move into a hybrid position as you settle into the role. The business also offers funded training and support for earning certifications that will be a long-term benefit for your career.
As the business’s newest Helpdesk Engineer, you will be the first point of contact for customers from a wide variety of industries. Using a variety of tech to repair IT faults for customers using remote support tools.
Have a strong pre-existing knowledge of a variety of hardware and software, with the drive to keep your expertise up-to-date.
Escalating to senior members of the team when necessary.
Your professional development will be a focus for the business, as it offers funding for training, support with earning certifications, and learning new and emerging tech. Knowledge of Microsoft Desktop Operating Systems: Specifically, Windows 10/11.
~2+ years in a similar helpdesk/ service-desk role.
~ Strong ability to communicate, as you work closely with customers and with other members of the helpdesk team.

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