Iapt Outreach Worker

4 weeks ago

Borough of Gravesham, United Kingdom North Kent Mind Full time

**Purpose of Post**

To increase access to IAPT services for under-represented communities by supporting the development of referral pathways and other service adaptations to meet the specific needs of these populations.

To work with GPs, other health professionals, community and specialist services to increase awareness of mental health services in the local area, including pathways into IAPT.

To plan, deliver and review information events and support public mental health awareness activities.

To safeguard and protect the young people and adults that we work with by adhering closely to North Kent Minds policies and procedures at all times and sharing any concerns immediately.

**Structure of the Post**

The Outreach Worker will be line-managed by the CEO.

By arrangement, the post will be based at one of the North Kent Mind offices in Dartford or Gravesend, but work in other North Kent Mind sites - including those which are already existing and those created as a result of the work of the postholder - is a given.

This post is constructed as a flexible 37 hr pw post and the nature of this post and our work in general implies that some out-of-office-hours work will be necessary by arrangement.

The post-holder will take a lead in developing and co-ordinating outreach and community connection projects and communications across the Dartford, Gravesham and Swanley (DGS) area. This will involve the postholder developing an excellent understanding of the needs of the specific populations in the areas and devising strategies, alongside DGS IAPT providers (including but not limited to North Kent Mind) to reach out into the community in order to increase referrals and support the service to meet its targets around numbers of people accessing talking therapies and reaching currently under-represented populations.

The postholder will create and develop connections to community groups and organisations across the DGS area in order to offer outreach work and increase referrals into the talking therapies (IAPT) service with a particular focus on reaching groups of people who are frequently under-represented in therapy services including people from a BAME background, people who do not speak English as a first language, older people, young people, LGBT+ people, people with disabilities and people from other less advantaged social backgrounds.

The postholder will take a lead in the service alongside the Senior IAPT team to develop and enhance relationships with GP practices and their staff with a focus on increasing overall appropriate referrals into the IAPT services from each practice and ensuring positive working relationships with each practice team.

The postholder will work on particular projects looking at increasing referral numbers for specific aspects of service delivery such as perinatal patients or patients living with long-term health conditions.

**A: Duties of Post: General**

1. To work within a framework which:

- Abides by all the policies of North Kent Mind, including Equal Opportunities, Confidentiality, Information Governance, GDPR and Health and Safety.
- Promotes Social Inclusion, Empowerment, Well-being and the Recovery Model
- Respects, encourages and builds on individual clients’ coping strategies, skills and autonomy.
- Maintains good liaison with any other outside agencies as is necessary.
- Promotes good joint working, links and cross-referral with all North Kent Mind colleagues.

2. To participate in supervision and appraisal

3. To attend staff meeting and service team meetings

4. To attend training/meetings and some annual events as required

5. To undertake any other duties which the CEO or Board of Trustees may, from time to time, reasonably delegate or assign.

**B: Duties of Post: Specific**

These duties are the key role of this post.
- Work with all DGS IAPT providers to develop strategy for community connection and engagement and to ensure the service reaches its target for numbers of people accessing talking therapies in the DGS area.
- Work with DGS IAPT providers, service users, community organisations and leaders and other staff within the organisations to identify and understand the nature of those groups of the population that are currently least well represented in the service and develop strategies for increasing the services reach to these populations.
- Develop communications for service promotion to Primary Care Networks and individual GP practices and other health and social care services, service user and patient groups or forums, local authority organisations, the CCG, third sector organisations and community organisations and groups.
- Identify and develop relationships with all services and organisations in the DGS area who represent or work with groups of the population who might need to access talking therapies.
- To liaise with and develop and maintain strong working relationships with community organisations and leaders across the areas with a view to enha

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