Duty Officer

4 days ago


Lodge, United Kingdom Brighton & Hove City Council Full time

Job Introduction
We are looking for someone who:

- Is friendly with a calming influence
- Enjoys working in a busy service
- Contributes to a service that ensures that service users receive a high quality service which is respectful, provides choice, empowers individuals, maximises their independence and maintains self-worth.
- To induct and supervise staff
- Able to prioritise a busy workload
- Positive approach and attitude towards change management and development of future services

We can offer you:

- A higher rate of pay than the average rate, including enhancements.
- A career average pension scheme
- A generous holiday
- Training and a full induction into the role
- Regular supervision meetings
- A range of other staff benefits

Job Details
**IMPORTANT INFORMATION FOR MANAGERS: PLEASE READ ALL BELOW**
As soon as your job has been approved by the recruitment team your role will be published into redeployment for a period of 1 week (unless you are affected by a period of vacancy controls). Your job will then be posted externally for a 2 week period once redeployment has finished.
**If you have specific dates in mind for advertising, please make this clear in the job notes section below.**
- **Application Form & Statement**
- **Application Form & Branching questions**
- **CV & Statement**
- **CV & Branching questions**

**If the role is office/home based please select option 1, 2 or 3 below re. office/home working**

**Job location details - PLEASE READ RE OFFICE/HOME WORKING**

We would expect the majority of roles to be either frontline/office-based or working in a hybrid way (Options 1 or 2). By exception, and where there is a hard to recruit “professional” /specialist role for a fixed term temporary assignment, recruiting managers may consider allowing the role holder to spend the majority of their time working remotely from home, with only occasional attendance at the office required (Option 3 below). As the Council is still currently piloting its hybrid working arrangements and to ensure consistent and equitable treatment, such arrangements in Option 3 would need to be discussed and agreed in consultation with your HR business partner in the first instance.

Please confirm selection in the Internal notes section:

- **Frontline roles or those that have remained office-based throughout**
- **Part office / part home**
- **Remote working with occasional attendance in the office**

**(IMPORTANT NOTE - OPTION 3 ONLY TO BE USED BY EXCEPTION)**

Additional Information
Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.
- For more information about our values and the benefits of working at the council, visit Why work for us (brighton-hove.gov.uk)

Company Information

**Encouraging a diverse workforce**

Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (brighton-hove.gov.uk).

Package Description
Are you interested in supporting and caring for people with Dementia?

If so come and join our team here at Ireland Lodge

We are looking for 1 x 20 hours Duty Officer to work on a rota basis.

We are looking for someone to join our team of committed, friendly staff team in providing a high quality comprehensive duty function providing person centred support and be the first point of contact for service users, families, staff groups and other professionals.

Ireland Lodge is regulated by CQC and is situated in a residential area and has free parking facilities if you choose to work here.

For an informal discussion, please contact Tina Johns, Operations Manager, 01273 296140



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