Customer Service Adviser
3 weeks ago
**The Role**:
**Job Title: Customer Service Adviser**
**Location: Stranraer**
**Job Type: Full-Time Permanent**
**Salary: £22,000 and above**
Are you interested in a career working in insurance? NFU Mutual’s Agency in Stranraer is recruiting for a full time Customer Service Adviser to join our growing and successful team
For over 100 years, NFU Mutual have insured Britain's farming communities. Now, our customers come from all walks of life, but our ethos is the same - honesty, fairness and trust. We believe in taking the time to find products and services to meet our client’s needs, inspiring trust and building long term relationships by exceeding expectations
- Handle general customer enquiries, policy alterations and renewals, with a focus on personal products such as home and car insurance
- Pro-Actively establish new sales opportunities
- Introduce NFU Mutual Financial Services to new and existing customers.
- Assist with day to day office administration processes.
**What we’re looking for**:
- Individuals who can demonstrate the drive, energy and enthusiasm required to provide a fantastic customer experience to our existing and prospective clients.
- A confident personality who can work well within a team environment but can also work just as well as an individual
- Someone who shows initiative and has a “can do” attitude
- Good interpersonal skills, communication skills, & relationship building abilities.
- Sales and/or customer service experience is desirable however; insurance experience is not essential.
**What we can offer**:
- A supportive and friendly working environment
- Full Training & Development will be provided which includes technical knowledge,
- 26 days holiday, plus bank holidays
- Pension Contribution
- Full time permanent position (Mon-Fri 9-5pm)
- Competitive Salary based on experience
**Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.
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