Internal Sales Person

2 weeks ago

Bury St Edmunds, United Kingdom Rexel Full time

Rexel UK Limited have a great opportunity for an individual with the ability to deliver fantastic customer service to join our Bury St Edmunds branch as an Internal Sales Person. _
- As an Internal Sales Person you are the key connection to provide effective management of existing customer accounts and developing new business to meet Branch targets by providing an excellent sales service._

**_The Role_**
- As an Internal Sales Person for Rexel, your main responsibilities will be to:_
- _Deliver excellent customer service_
- _Build and maintain successful partnerships with customers, colleagues and suppliers and focus on the achievement of long-term customer loyalty_
- _Consistently generate profitable sales for the branch, via the telephone by effectively using a range of techniques and resources_
- _Identify and action appropriate steps to rectify any shortfalls_
- _Manage customer queries in relation to invoices, orders or stock_
- _Understand the customer cycle by proactively targeting new customers and developing them into consistent live trading accounts_
- _Embracing digital channels to enhance the customer offering by proactively promoting the webshop and other digital offerings._
- _Collaborating with customers, colleagues and suppliers by supporting with promotions, sales events, supplier days and new product launches_
- _Utilising IT systems such as M3, Vecta and Microsoft Office to support the customer experience_
- _Supporting in other areas of the branch as required_

**_The Person_**
- To be a successful Internal Sales Person at Rexel, you will be able to demonstrate the following:_
- _Experience of working in a highly competitive customer focused role (B2B, B2C, retail/hospitality)_
- _Experience of working within a sales / target driven role _
- _To be customer centric with a customer service background_
- _To demonstrate proactive sales via phone, face-to-face & online_
- _To have had experience of working in a fast-paced role, whilst maintaining a consistent eye for detail_
- _A flexible approach and an ability to work under pressure _
- _An ability to recognise sales opportunities_
- _An ability to embrace change and new technologies_
- The Internal Sales role is a FULL TIME permanent position MONDAY - FRIDAY_ _and we offer a pension, life assurance, 25 days holiday plus statutory bank holidays. _
- Rexel are an equal opportunities employer _

Rexel is a global industrial distributor serving the Electrical, PPE and MRO sectors with over 30,000 employees and operations in over 37 Countries. In the UK Rexel has over 2,000 staff working from 250+ branches.
We value people who have a sense of urgency and excitement, who demonstrate candour, insight and creativity, and thrive in an environment of change and challenge. We value people who take the company personally - being a part of Rexel UK means being part of the most exciting customer focused electrical wholesaler, a place where employees want to build their futures. Rexel is an equal opportunities employer.

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