Admin Support Officer

6 months ago

Oxford, United Kingdom Reducing the Risk of Domestic Abuse Full time

**Background to the post**

Reducing the Risk (RtR) is a growing Oxfordshire-based charity committed to the safety and empowerment of victims of abuse and of those who support them - and to promoting partnership working. The charity acts as a safe, trustworthy, responsive and inclusive resource for victims of domestic abuse (DA) and their families, through its services in Oxfordshire, and for volunteers and practitioners nationally through its consultancy and training. In particular it has developed the High Risk and Specialist Criminal and Civil Justice Independent Domestic Violence Advisor (IDVA) Service and Reducing the Risk’s DA Champion Network approach.

The charity plans to grow and develop its services across all of its current areas of work and this post will be vital to supporting and driving that change programme.

**Scope and purpose of the role**
- Provide professional and efficient administration and marketing support to the CEO, training team and IDVA based out of the court, to ensure effective functioning of the charity’s daily business
- Support on a broad range of other activities where required including events, training, social media and website which facilitate the growth and development of the charity
- Manage the hub and support training delivery as necessary and directed by line manager

The Admin Support Officer role is a new post for RtR and will be a key member of the team. The role will support the CEO, the training team and the IDVA based out of the court to ensure the teams are working in an effective and organised manner. As the charity is growing, it is in need of support to ensure that our basic functions and systems are up to date and managed efficiently, and that new initiatives are well managed, recorded and communicated.

The role will report into and work closely with the CEO to ensure that priorities are clear in amongst multiple simultaneous projects and work streams. The job holder will have an immediate impact on the charity and is a great opportunity for someone with the right work ethic to shape the role and help ensure the charity has strong and secure infrastructure, meaning client-facing teams can focus on delivering client-facing work.

Reducing the Risk’s core values are integral to this post: providing advice, consultancy and training and IDVA services which are safe, evaluated, and inclusive and which enable participants to achieve changes in their practice which increase safety and transform the lives of adults and children affected by abuse. This post holder will work to these values.

**Core Responsibilities**

**The post holder will**:

- Provide generalist administration support to CEO, Training team and IDVA based out of the court
- Work with the training team to manage the Hub, upload documents, upload training events and manage contact inbox.
- Liaise with other stakeholders in the training team, IDVAs, trustees, consultants and volunteers to provide general admin and HR support
- Attend occasional events, meetings and exhibitions as requested by the CEO
- Maintain a comprehensive and organised digital filing system on Google Drive and ensure contact databases, training attendees and records are up to date and secure
- Set up meetings, book meeting rooms, prepare minutes and actions, and coordinate events, providing logístical support on-site support
- Promote collaborative working across all parts of the organisation
- Support on RtR marketing and social media

**General Responsibilities**:

- Represent and be an ambassador for Reducing the Risk
- Work to support the mission, ethos, and values of Reducing the Risk including all adult and child safeguarding responsibilities.
- Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position
- Undertake training where required
- Support and promote diversity and equality of opportunity throughout Reducing the Risk
- Some hybrid working is available as agreed with the CEO, however the post holder will be in the office as and when required by the needs of the charity

This job description does not form part of your contract of employment and can be amended in negotiation with the post-holder from time to time as the needs of the organisation require.

**Person Specification**:

- Highly organised, proactive, unflappable and discreet
- Effective at communication with good people skills, especially good internal stakeholder management to ensure clear communication between staff, suppliers and supporters
- Effective time management skills and attention to detail, and ability to work on multiple projects simultaneously. Willingness to undertake routine tasks
- Competent in Google Suite (Gmail, Google Drive etc) and Excel, or an ability to get up to speed quickly
- Ability to manage own workload, deliver on tasks and to be flexible to deliver revised plans and objectives quickly
- Adept at independent, remote working as well as in-pe

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