Senior Receptionist

3 weeks ago

London, United Kingdom Ultra Sports Medical Ltd Full time

We are looking for a enthusiastic, organised, driven senior receptionist, to join one of London’s most trusted sports clinics treating Davis Cup Tennis, England Cricket, British Lions Rugby, & Commonwealth Games’ athletes.

If this sounds like you,, Ultra Sports Clinic have the perfect role for you

**Who we are**:
Ultra Sports Clinic are sports injury and rehabilitation specialists in the heart of London. We are experts in our field and have worked with a range of clients including some of the most high-profile athletes, sports teams and stars in the world, as well as people who are just simply passionate about performing to their best ability and achieving their fitness objectives.

The best athletes and fitness enthusiasts are driven, motivated and committed to their craft, so it is paramount that those who work for us should be of the same mindset.

**Job Responsibility**:
We are seeking an experienced senior receptionist, whom can work under pressure and multi-task. We have an amazing friendly admin team where we are looking to expand and someone to lead the team
- Full understanding of process and procedures of site, opening and closing
- Responsible for Leading reception and motivating team members
- Ensure high level of service is provided for all clients
- Meet and greet patients
- Managing and responding to a range of incoming enquires
- Taking payments, uploading to system
- Ensure GDPR are strictly adhered to
- Liaising with IT to resolve any IT issues
- Liaising with Medical insurances
- Typing letters and reports
- Woking with practitioners
- Updating patient records
- Work closely with the Practice Manager on tasks
- Reports directly to PM

**Job Types: Full time, Permanent**

**Salary: £25,000 - £28,000 per year based on experience**

**Benefits**:

- Supportive management Team
- On going Career progression
- Sick Pay
- Fun team socials
- 20 days Annual leave + Bank holidays
- Birthday off every year
- Additional day off for every year of service capped at 5

Schedule:

- 37.5 hours per week
- 8 hour shift
- 12 hour shifts
- Monday-Friday
- No weekends

**Experience**:

- Previous experience in managing and leading reception team
- Ability to Multitask
- A high level of verbal and written proficiency in English to ensure effective communication between yourself, staff, patients
- Result-driven and organised
- Professional manner at all times
- Strong knowledge of IT with experience of using Microsoft office, word, Excel

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