Technical Assistant

1 month ago


London, United Kingdom Charlie Bighams Full time

To support the Technologist and Technical Manager in maintaining and enhancing quality management standards across all areas of production on a day-to-day basis. To audit and check production systems and to ensure that the highest technical standards are achieved for all foods produced at Bighams.

Fixed Term (4-6 Months) - Flexible Shift patterns including Sunday working:
Monday - Sunday
- 06:00 - 15:00
- 07:00 - 16:00
- 08:00 - 17:00
- 14:00 - 23:00

**Key Aspects of Job**:
Working in the areas listed below with the relevant supervisors, managers and line staff to ensure quality systems are understood, implemented consistently on a daily basis and developed over time.

**General Technical Tasks**:

- Gather and prepare microbiological samples as per schedules, cook samples where necessary, complete swabs, water samples. Re-test where necessary
- Support completion of taste panels
- Follow up on reports on problematic raw materials/WIP ingredients/finished goods to ensure decisions are made and communicate timely
- Carry out internal audits including GMP and fabrication audits
- Audit and file production paperwork. Score and communicate the quality of the paperwork to the production team
- Aid with customer complaint investigations
- Carry out equipment and calibration checks
- CCP verification and validation
- Complete and update data logging system
- Complete traceability audits when required
- Lead or support technical projects as required
- Support project work carried out on site
- Daily and weekly temperature checks

**Production Support**:

- Report results of paperwork audits, this includes non-conformance information, missing weight record data and over/under weights. Follow up any outstanding issues
- Monitor and audit adherence to Good Manufacture Practices throughout facilities
- Report any technical issues to Shift Manager’s and check that effective corrective action are taken

**Raw Material**:

- Support monitoring of problematic ingredients
- Deal with rejections for technical issues by ensuring a non conformance form is filled in
- Log technical/quality issues in non-conformance log and communicate to suppliers

**SKILLS AND KNOWLEDGE REQUIRED**:

- Knowledge of basic food hygiene
- Experience of working within a quality management system
- Good basis and understanding of PC use/IT (Microsoft office)
- Excellent communication skills - dealing with personnel on the factory floor
- Good attention to detail
- Ability to prioritise and delegate to complete tasks efficiently in a timely manner
- Flexibility and ability to work in a fast changing small company environment
- Available to work outside of normal hours and bank holidays if required
- Clear and concise written skills

Experience in a QA or QC role preferable


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