Customer Service Coordinator
3 days ago
**Customer Service Coordinator**
**Wellingborough**
**£24,000**Per Annum
**Monday to Friday 9am - 5pm (37.5 hours) Flexible Hours**
**Overview**:
Our client is a leading packaging supplier, a FTSE 100 business and they operate across 37 countries. They believe in empowering their people; driving a culture of engagement and continuous improvement to deliver results.
Their vision is very clear - to become the leading supplier of sustainable packaging solutions.
**The role of a Customer Service Coordinator**:
We are looking for a Customer Service Coordinator to join a small but enthusiastic team based in Wellingborough.
You would report to the Customer Service Manager and be responsible for processing order requests, building and maintaining strong relationships with customers, handling and resolving customer queries and complaints and maintaining document records.
To be successful in the position, you will need to be a highly motivated and ambitious individual who would enjoy working in a fast-paced, manufacturing environment
**Requirements of a Customer Service Coordinator**:
- Proven track record of performing at a high level in a fast-paced business to business (B2B) customer service environment.
- Excellent verbal and written communication skills.
- Be pro-active and self-motivated with great work ethic
- Enjoy being part of a team dynamic
**Benefits**
- Competitive salary
- pension scheme
- Death in service life assurance
- Company sick pay scheme
- Income protection
- Employee assistance program
- Occupational Health including physiotherapy, and virtual GP service
- Cycle to work scheme via salary sacrifice
- Shopping discounts
- Free eye test and flu vaccines
- Employee share save scheme
- Employee recognition scheme
- Opportunities to progress within the business
- 25 days' holiday plus bank holidays?
- Free on-site car park parking
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