Mobile Mri Caller

**Job Title**:Mobile MRI Caller

**Location**:Kent & Canterbury Hospital, Canterbury, CT1 3NG

**Hours**:37.5 hours per week, Mon - Fri, 9am - 5pm

**Trust Location**:East Kent Hospitals University NHS Foundation Trust

**What you’ll be responsible for**:

- The successful post holder be the first point of contact for all patients/visitors to the department - ensure a welcome environment and respond to any queries helpfully and informatively.
- Attending patients for pre-booked appointments checking accuracy of patient details on PAS/ Soliton.
- Deal with general telephone enquiries, take messages accurately, give information and advice (non-medical) to GP’s, patients, relatives and other staff involved with the patient in a manner responsive to customer needs and in accordance with trust procedures.
- Work as part of an appointment team making all patient appointments and dealing with any associated enquiries. To ensure patients receive appointment paperwork in line with the Access Policy.
- To ensure all booked appointments are booked according to diagnostic waiting times.
- Receiving and monitoring of blood results to ensure timely appointments are given.
- Liaise with consultants, radiographers and support staff regarding availability of staff for examination lists.
- To monitor waiting lists, waiting times and DNA’s as per local Trust Policies.
- Managing private, category all patients and any associated paperwork.
- To ensure accurate data entry on the all hospital and Radiology systems.
- To cover leave and duties of other staff as required. Assisting less experienced staff and offer help and advice when needed.
- To be prepared to work flexible hours to cover departmental needs should change in working patterns to be required to meet the service needs.
- To be aware of the confidential nature of work and maintain strictest confidence when dealing with patients, staff and other health service business information in accordance with both Trust Policy and the Data Protection Act.
- To be aware of and comply with Trust Policies

The job description is not to be taken as a completely exhaustive list of duties, and it may be reviewed in the light of changed service needs and developments. Any changes will be fully discussed with the Post holder. The Post holder may be required to carry out other duties appropriate to the guide and scope of the post.

**You’ll learn the following whilst working at the trust**:
1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

**You’ll have the following skills/experience**:

- Administration experience_
- Good typing skills_
- Good customer service skills_

**As a member of NHS Professionals, you have fantastic benefits**:

- Competitive pay rates
- work this week, get paid next week
- **Essential support when you need it
- 24/7 365 days**:

- call us anytime
- **Multi locational**:

- work across neighbouring Trusts
- **Manage your shifts and timesheets on the go**:

- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
- **Varied working options to suit your lifestyle**:

- access to the Bank gives you options of ad hoc shifts or longer-term placements
- **Training and development opportunities**:

- Keep up with the essentials and more
- **Build holiday allowance for every shift you work**:

- your work life balance is important to us
- **Stakeholder pension scheme available**:

- a flexible future for you and yours

**Who are NHS Professionals?**

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

**Disclaimer**

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**Job Types**: Full-time, Temporary contract

Pay: £11.45 per hour

Expected hours: 37.5 per week

Schedule:

- Monday to Friday

**Experience**:

- Administrative: 1 year (preferred)

Work Location: In person

Reference ID: 73555