Customer Service Agent
4 weeks ago
**Customer Service Agent**
**Overview**:
Our client is a successful supplier in Midlothian who is looking for a Customer Service Agent to join their small, close-knit team. The successful applicant will be a strong communicator, who is friendly, organised and an expert relationship builder.
**Benefits and pay range**:
- Mon - Fri 8:30am - 4:30pm
- £22,000 + dependant on experience
- Midlothian location
**Responsibilities and Duties**:
- Tracking inventory levels to ensure that orders are filled accurately and efficiently
- Entering order details into computerised Sage systems
- Communicating and building relationships with customers about order status and delivery details as required
- Answering questions about order status, delivery schedules, and product information to help resolve customer queries
- Reviewing order forms to ensure that all required information has been provided
- Communicating with suppliers, warehouse, and drivers to obtain product information or status updates on orders
- Answering questions about products or services offered by a company to potential customers
- Attend Trade Shows
**Application instructions**:
Interviews to be held immediately so please send your CV to Georgina TODAY
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