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Mobile Caretaker

7 months ago

London, United Kingdom Octavia Full time

As a part time Mobile Caretaker (20 hours per week) you will ensure that the properties and surrounding area you deliver a service to, will be clean, tidy, safe, secure and in good condition, both by direct action and by monitoring of estate services provided by contractors.

You will work jointly with a second Mobile Caretaker to maintain 60 properties across the West London area, a van will be provided and it's essential that you hold a full UK driving licence.

**Responsibilities**

Ensuring shared areas are cleaned to a high standard, including (but not exhaustive):

- Sweeping of external areas ensuring they are free from obstructions, litter, leaves, etc.
- Removing litter from communal gardens
- Sweeping, washing, and disinfecting refuse areas and placing refuse ready for collection as required by the Local Authority
- Sweeping, washing, vacuuming, polishing internal areas including floors, corridors, stairs, landings, and lifts
- Dusting, wiping, polishing handrails, balustrades, skirting and ledges

Other duties and tasks
- Reporting and follow up all communal repairs
- Be point of contact for all contractors, developers, managing agents, local authorities, and emergency services on site
- Providing administrative support to the team, including completing and submitting records/monitoring sheets and logs

Provide high levels of customer service
- Adhering to our service standards in relation to answering calls and responding to messages
- Responding to resident requests, providing advice and signposting
- Being a positive ambassador for the team and the organisation

**Requirements**:
We believe every employee at Octavia has a part to play in delivering of our vision and strategy. We are looking for individuals who will encompass our values and support one another in achieving their potential. For this position, we have listed the requirements we believe are essential for this role:
Experience
- Experience of cleaning, caretaking and building management
- Use of cleaning products and equipment, dealing with the public
- Experience of liaising / joint working with other organisations and contractors
- Experience of carrying out resident involvement activities, including managing events and consultation
- Sound knowledge of health and safety practices and requirements in relation to cleaning including COSHH and Manual Handling
- Basic gardening skills
- Ability to carry out basic DIY / maintenance tasks
- Able to lift and carry large / heavy items, climbs stairs / carry out physical tasks daily
- Good verbal and written communication skills

Personal attributes
- Able use own initiative and work unsupervised
- Able to manage and prioritise own work effectively
- Able to work to deadlines and deal with emergencies professionally
- Willing to work as part of a team, who are flexible and enthusiastic
- Desire to provide high levels of customer service to a diverse resident population

**Benefits**

This job role will be offering an annual salary of £13,064 with up to 10%

**Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. Everyone is welcome.