Property Administrator

7 months ago

Stamford, United Kingdom Leaders Romans Group Full time

**Job Title**: Property Administrator

**Location: Stamford**

**Brand**: Leaders

**Salary**: Up to £29,000 OTE

**Hours**: Monday-Thursday 9am-6pm and Friday 9am-5.30pm

**About **Leaders**:
Leaders as part of the Leaders Romans Group, is a well
- established and reputable property group across the UK. With a history rooted in proving exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in the property market

**Job Summary** and key responsibilities**:
Reporting to the Team Manager/Head of Centre, Leaders are seeking a Property Administrator to join our dedicated and dynamic team based in Stamford. As a Property Administrator, experience is beneficial but not essential. You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for our tenants and landlords, assisting them with inquiries, booking appointments and ensuring a smooth process throughout the tenancy from beginning to end.

**Key Responsibilities**:

- You'll be expected to provide excellent levels of both telephone and written communication for the duration of the tenancy
- Responsible for accepting and understanding tenants maintenance requirements, providing a triage service to try to resolve issue
- If unable to resolve, then communicate this to the landlord with a solution to the problem and arrange works with dedicated contractor
- To make regular ‘well being’ calls to the landlord
- Working with the property management team to ensure that all works are completed and invoiced with 21 days and updating customers on progress
- Working with the property management team to ensure that all mandatory compliance / legislation is in place on all properties, if this has not occurred to ensure that company process has been followed
- Working with the Property Inventory Clerks to ensure all properties have been inspected as required and that landlords and tenants have been fully communicated to in line with company policy
- Placing calls to all managed landlords and tenants 2 weeks prior to vacation to ensure they understand the check out process and time frames
- Dealing with non managed deposits who are part of the No Deposit Scheme
- To ensure check out process is followed and communication is sent out within company process via the Depositary site
- To work with the team leaders, head of centres and branch network to understand the reason for any lost units
- To maintain high levels of communication to internal and external customers

**What are we looking for**:

- Excellent communication, written and verbal
- Professional telephone manner
- Organisational skills, time management and attention to detail
- **Full UK Driving License Required**

**What we can offer you**:

- Proven track record for career growth and advancement within the company
- Market leading training and ongoing professional development
- Access to a diverse portfolio of properties
- Supportive and collaborative team environment

**Benefits**:

- Competitive base salary and additional incentives
- Quarterly and yearly awards including trips abroad
- Salary sacrifice pension scheme
- Generous Holiday allowance, increasing by 1 day per year based on service
- Excellent Parental leave and newly introduced Fertility policy
- Staff discounts

  • Property Management Administrator

    4 weeks ago

    Stamford Hill, Greater London, United Kingdom Knight Partnership Full time

    Job OverviewWe are seeking a highly motivated Property Coordinator to join our team in Stamford. As our Property Coordinator, you will provide property management and tenancy administration support services to branches, landlords, and tenants.

  • Property Coordinator

    6 months ago

    Stamford, United Kingdom Knight Partnership Full time

    Property Coordinator At Knight Partnership , part of the Connells Group, we're looking for a highly motivated Property Coordinator to complement our fantastic team in Stamford . As our Property Coordinator you will provide property management and tenancy administration support services to branches, landlords and tenants. What’s in it for you as...

  • Sales Administrator Apprentice

    7 months ago

    Stamford, United Kingdom Connells Group Full time

    At **Knight Partnership,** part of the Connells Group, we're looking for a highly motivated **Apprentice **Sales Administrator** to support our fantastic team in **Stamford. **As our **Apprentice Sales Administrator** you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing...

  • Coordinating Property Expert

    4 weeks ago

    Stamford Hill, Greater London, United Kingdom Knight Partnership Full time

    About the RoleThis is an excellent opportunity for a customer-focused individual to develop their skills and career within our dynamic estate agency. You will be responsible for arranging safety inspections, ensuring routine property visits, and coordinating repair works with contractors.The ideal candidate will have outstanding customer service skills,...

  • Commercial Assistant

    7 months ago

    Stamford, United Kingdom Fortress Maintenance Full time

    Fortress Maintenance are seeking an Commercial Assistant to work with our customer on a temp to perm basis near Stamford. Our customer are a nationwide maintenance contractor that carry out planned and reactive maintenance on residential properties across the country. The work will primarily involve supporting the commercial team to source, log and upload...

  • Host/receptionist

    6 months ago

    Stamford, United Kingdom The William Cecil Hotel Full time

    We are on the search for an enthusiastic, and passionate individual to join us at The William Cecil as Hotel Host. As Hotel Host/Receptionist, you will serve a key role: To deliver excellence in customer service by continuously identifying ways to delight and exceed customer expectations whilst maintaining agreed standards of service and product delivery in...

  • Host/receptionist

    6 months ago

    Stamford, United Kingdom The William Cecil Hotel Full time

    We are on the search for an enthusiastic, and passionate individual to join us at The William Cecil as Hotel Host. As Hotel Host/Receptionist, you will serve a key role: To deliver excellence in customer service by continuously identifying ways to delight and exceed customer expectations whilst maintaining agreed standards of service and product delivery in...

  • Host/receptionist

    6 months ago

    Stamford, United Kingdom The Master Builder's Hotel Full time

    We are on the search for an enthusiastic, and passionate individual to join us at The William Cecil as Hotel Host. As Hotel Host/Receptionist, you will serve a key role: To deliver excellence in customer service by continuously identifying ways to delight and exceed customer expectations whilst maintaining agreed standards of service and product delivery in...

  • Experienced Property Solicitor Assistant

    4 days ago

    Stamford Hill, Greater London, United Kingdom Clear IT Recruitment Full time

    About the Role:A Residential Conveyancing Professional is needed to join a reputable law firm in Stamford. The successful candidate will assist experienced solicitors with residential conveyancing matters, including drafting replies, administering filing, and preparing mail for dispatch.The ideal candidate will have strong communication skills, good...

  • Conveyancing Solicitor Assistant

    1 week ago

    Stamford Hill, Greater London, United Kingdom Clear IT Recruitment Full time

    We are looking for an Experienced Property Paralegal to join our team at Clear IT Recruitment. The successful candidate will be responsible for a range of tasks, including administrative duties, customer service, and supporting fee earners in residential conveyancing matters.About the Role:The ideal candidate will have a minimum of 12 months full-time...