Aftersales Booking Advisor

2 weeks ago

Ellesmere Port, United Kingdom Interaction Recruitment Full time

**Reference**
419642

**Salary**
£10.42 - £10.42/hour

**Job Location**:

- United Kingdom - England - North West England - Cheshire - Ellesmere Port

**Job Type**
Temporary

**Posted**
28 March 2023

**Customer Service Advisor - Aftersales Booking Team**

**Location - Cheshire Oaks**

**Salary: £10.42 per hour**

**Core Hours: 40 hours - Monday - Friday, shifts between 8am - 6pm / 1 in 3 Saturday's 8.30am-1.30pm**

Interaction Recruitment is one of the UK's fastest growing independent recruiter with offices Nationwide. We are currently working in partnership with our client who are looking to recruit an Customer Service Advisors for their prestigious car dealership in Ellesmere Port

Are you customer focused, self-motivated and looking for a new challenge? As a Sales & Customer Service Advisor within the Aftersales Booking Team, you will be part of an organisation that believes in investing in you and your future. They provide excellent training & development as well as promote internal progression opportunities.

**Responsibilities**
- Handling inbound & outbound telephone calls to existing customers (No Cold-Calling)
- Quickly identifying the needs of the customers and guiding towards the service or product that will best meet their requirements
- Providing a high level of customer service which will allow you to build relationships with our customers to retain business
- Being organised and self-motivated to ensure targets and deadlines are met
- To up-sell additional products

**Skills & Experience**
- Have excellent communication skills and the ability to build trust and rapport with customers and colleagues
- Be customer focused and passionate about their work
- Have the ability to prioritise their workload and multi-task
- Be IT alliterate with the ability to use multiple systems at once
- Confidently work independently and also as part of a team
- Have a keen eye for detail
- To be our voice, communicating and focusing on customers whilst delivering the best possible knowledge and prospects
- Ability to problem solve and think on their feet

**Contact information**:
Gabriela Baicu

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