Pts Non-emergency Ambulance Controller
6 months ago
Would you like to be part of a team delivering an invaluable service to the patients of Yorkshire & North Lincolnshire? Would you like to work for an ambitious and challenging organisation which will share your passion for high quality patient care?
Here at Yorkshire Ambulance Service (YAS) we have exciting developments and opportunities lined up over the next few years. We are looking for individuals who are highly motivated, enthusiastic and committed to work as PTS Non-Emergency Ambulance Controller within PTS Logistics.
This Vacancy is for a Bank Statement of Particulars (Bank 0 hour contract).
The role will require you to work to agreed objectives, to assist with the delivery of contractual Key Performance Indicators (KPIs).
Working with the aid of a computerised scheduling system the post holders will be responsible for scheduling patient transport requests to ambulance resources on the day of travel.
The ability to communicate on all levels is essential and the successful applicant must be able to work on their own or as part of a team and use their own initiative.
Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.
We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.
We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.
Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.
**Benefits**:
- Flexible working including part-time hours, job shares and flexible hours, agile working (role dependant)
- 27 days annual leave, increasing to 33 with service.
- Contributory Pension.
- NHS Discounts including shops, restaurants, gyms etc.
- Car lease and other salary sacrifice schemes.
- Dedicated employee assistance and counselling service.
- Opportunities for research participation, career progression and ongoing development.
- Well respected, committed and supported staff networks for our workforce.
**You will have**:
Experience of working in a patient/customer focused environment (Essential)
Understanding of performance standards and customer care
Excellent interpersonal skills
Excellent verbal and written communication skills
Excellent telephony skills
For full role responsibilities please see attached job description
-
Pts Non-emergency Ambulance Controller
7 months ago
Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full timeWould you like to be part of a team delivering an invaluable service to the patients of Yorkshire & North Lincolnshire? Would you like to work for an ambitious and challenging organisation which will share your passion for high quality patient care? Here at Yorkshire Ambulance Service (YAS) we have exciting developments and opportunities lined up over the...
-
PTS Non-Emergency Ambulance Controller
5 months ago
Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full timeJob summary Would you like to be part of a team delivering an invaluable service to the patients of Yorkshire & North Lincolnshire? Would you like to work for an ambitious and challenging organisation which will share your passion for high quality patient care? Here at Yorkshire Ambulance Service (YAS) we have exciting developments and opportunities...
-
Pts Non-Emergency Ambulance Controller
5 days ago
Wakefield, United Kingdom Yorkshire Ambulance Service Nhs Trust Full timeJob summary Would you like to be part of a team delivering an invaluable service to the patients of Yorkshire & North Lincolnshire?Would you like to work for an ambitious and challenging organisation which will share your passion for high quality patient care?Here at Yorkshire Ambulance Service (YAS) we have exciting developments and opportunities lined up...
-
Pts Non-emergency Ambulance Controller
6 months ago
Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full timePrevious applicants who have applied and have been unsuccessful at interview stage in the previous 3 months cannot reapply. Would you like to be part of a team delivering an invaluable service to the patients of Yorkshire & North Lincolnshire? Would you like to work for an ambitious and challenging organisation which will share your passion for high quality...
-
Pts Non-emergency Ambulance Controller
6 months ago
Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full timeWould you like to be part of a team delivering an invaluable service to the patients of Yorkshire & North Lincolnshire? Would you like to work for an ambitious and challenging organisation which will share your passion for high quality patient care? Here at Yorkshire Ambulance Service (YAS) we have exciting developments and opportunities lined up over the...
-
Pts Non-emergency Ambulance Controller
8 months ago
Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time**You will have**: Experience of working in a patient/customer focused environment (Essential) Understanding of performance standards and customer care Excellent interpersonal skills Excellent verbal and written communication skills Excellent telephony skills For full role responsibilities please see attached job description
-
Ambulance Support Worker
6 months ago
Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full timeAn Ambulance Support Worker (ASW) responds to emergency calls alongside a paramedic, helping them to provide patients with potentially life-saving care and, where needed, getting patients to hospital. They attend every kind of accident and emergency, sometimes covering considerable distances, using expert emergency driving skills to get to the scene with the...
-
Non Emergency Patient Transport Service Call Handler
6 months ago
Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full timeAn exciting opportunity has arisen for enthusiastic, customer focused individuals to join our team of Non-Emergency Patient Transport Service Call Handlers. **We're looking for people who want to either**: - Work entirely from home, - Work a flexible model between home and office, - Work entirely from our office at our Wakefield HQ. Do you love talking on...
-
Ambulance Vehicle Preparation
6 months ago
Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full timeThe Yorkshire Ambulance Service is in the fortunate position of having secured additional funding to expand and implement our highly effective Ambulance Vehicle Preparation (AVP) program. To meet our expanding and developing AVP requirements we are now able to offer a vacancy opportunity to join our existing dedicated AVP Supervisor Team within Yorkshire...
-
Non Emergency Patient Transport Service Call Handler
6 months ago
Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full timePrevious applicants who have applied and have been unsuccessful at interview stage in the previous 3 months cannot reapply. Visiting hospital is not fun and for some people, just getting to their hospital appointments and back home again is tough. It’s for these reasons that we need people who can make arranging transport the easy part. Our Patient...
-
Skilled Motor Vehicle Mechanic
6 months ago
Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full timeThis is an exciting opportunity to join Yorkshire Ambulance Service NHS Trust and play a key role in helping to provide an effective and efficient ambulance service to the people across the Yorkshire and Humber region. The Trust's busy fleet team is seeking experienced, confident and highly-skilled mechanics to join its in-house team and support the...
-
Pts Quality Lead
8 months ago
Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full timeFor Further details about this role and main responsibilities, please see PTS Quality Lead Job Description.
-
Paramedic
6 months ago
Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full timeAs one of our Paramedics, you will often be the first healthcare professional to arrive on scene at emergency and non-emergency medical incidents and it will be your responsibility to treat and transport patients. When accompanied by a less clinically qualified colleague, such as an Ambulance Support Worker (ASW), you will be expected to assume clinical...
-
Paramedic
6 months ago
Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full timeAs one of our Paramedics, you will often be the first healthcare professional to arrive on scene at emergency and non-emergency medical incidents and it will be your responsibility to treat and transport patients. When accompanied by a less clinically qualified colleague, such as an Ambulance Support Worker (ASW), you will be expected to assume clinical...
-
Paramedic
7 months ago
Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full timeAs one of our Paramedics, you will often be the first healthcare professional to arrive on scene at emergency and non-emergency medical incidents and it will be your responsibility to treat and transport patients. When accompanied by a less clinically qualified colleague, such as an Ambulance Support Worker (ASW), you will be expected to assume clinical...
-
Avp Operative
6 months ago
Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full timeTo sustain and support our current Ambulance Vehicle Preparation (AVP) requirements we are able to offer a permanent opportunity to join our existing dedicated AVP Operative team. The position is permanent. It is a full time post working 37.5 hours per week contract based on a 24 hour, 7 day a week rota system including Bank Holidays preparing our frontline...
-
Systems & Database Technical Specialist
6 months ago
Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full timeWe have a vacancy available for a Systems and Database Technical Specialist within the ICT department at Yorkshire Ambulance Service, the role will involve working within the Systems, Online and Development Support Teams. As a Systems and Database Technical Specialist within the ICT department at Yorkshire Ambulance Service, the role will involve working...
-
Paramedic
6 months ago
Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full timeAs one of our Paramedics, you will often be the first healthcare professional to arrive on scene at emergency and non-emergency medical incidents and it will be your responsibility to treat and transport patients. When accompanied by a less clinically qualified colleague, such as an emergency care assistant (ECA), you will be expected to assume clinical...
-
Paramedic
6 months ago
Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full timeAs one of our Paramedics, you will often be the first healthcare professional to arrive on scene at emergency and non-emergency medical incidents and it will be your responsibility to treat and transport patients. When accompanied by a less clinically qualified colleague, such as an emergency care assistant (ECA), you will be expected to assume clinical...
-
Paramedic
7 months ago
Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full timeAs one of our Paramedics, you will often be the first healthcare professional to arrive on scene at emergency and non-emergency medical incidents and it will be your responsibility to treat and transport patients. When accompanied by a less clinically qualified colleague, such as an emergency care assistant (ECA), you will be expected to assume clinical...