Account Lead

2 weeks ago


Portsmouth, United Kingdom Nviro Limited Full time

**Account Lead**

Can you build strong relationships and experience of managing client contracts? Do you have a passion for leading and motivating a team? Can you help us to welcome an important new client and look after them, exceeding their expectations, and delivering a high-quality service?

We are looking for an experienced relationship manager to manage our new contract providing cleaning services across Hampshire County Council’s (non-educational) estate. We’re looking for someone to join us to deliver exceptional service, manage the contract and develop our relationship.

This is an important contract for Nviro and we want to build close and professional relationships with our clients, the Service Leads and their building users. You will be responsible for the performance of the contract, building and developing a strategic relationship with the clients to ensure the commercial development and continuous improvement of the service provided.

You will be supported by 3 Area Service Leads and a team of Service Support Mobiles, ensuring the delivery of routine and non-routine services. Along with building the relationship, effective people management and service delivery will also be a focus.

**What we need from you**:

- Experience in building multi-level relationships and excellent communication skills
- Strong commercial acumen with experience of identifying opportunities and risks
- Experience of managing contracts.
- Experience in leading and motivating a team.
- Knowledge of cleaning solutions and techniques.
- Good organisational and project management skills.

This is an excellent opportunity to contribute to Nviro’s continued success and play a key role in shaping the business for the future.



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