Information Communications Technician Apprenticeship
3 weeks ago
**Vacancy Overview**:
Clyk are looking for someone to join their super technical team. They are looking for an individual with a passion for for technology who enjoys problem solving and finding solutions.
**Working Week**:
8.30 - 5.00 Monday to Friday
**Weekly Wage**:
£10004
**Detailed Job Description**:
This apprenticeship standard is an ideal programme for those wishing to work as a support technician at Clyk. Duties will include;
- Talking to clients and guiding them through IT support issues.
- Logging and dealing with tickets from clients through our remote monitoring and management tool.
- Completing client jobs/ projects.
- Answering the phone, taking details and transferring to the right person.
- Going to client’s sites and fixing issues.
- Documenting work done using our work OS.
- Keeping own workspace tidy, cleaning duties are shared as a team around the office.
Applicant needs to use initiative and to be confident talking to clients on the phone. All duties will be supported until independent.
**Skills Required**:
IT skills, attention to detail, able to follow instructions, work in a team, good mathematical skills along with good communication skills.
**Personal Qualities**:
Good Listener, Timekeeping, Respect in the workplace, communication skills, keen interest in technology.
**Other Information**:
The applicant needs to be dog friendly, and not allergic to dogs. We have an office dog called Vegas; he is a golden retriever.
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