ICT Cluster Technician

3 weeks ago

Staffordshire, United Kingdom REAch2 Academy Trust Full time

We are seeking to recruit a professional, personable, and conscientious individual as Cluster ICT Support Technician to join our shared service function. This is a unique opportunity to become part of a hard-working, diligent, and fast-paced team who strive for the best and enjoy working together

The Cluster ICT Support Technician will be responsible for providing IT support to Shared Services and School staff. Based in schools, this role will be on the front line and the face of the IT Services department and required to attend sites within their cluster of schools to install and maintain IT hardware and software, escalating more complex issues where appropriate.

This is a school-based position and travel will be required to school sites therefore flexibility with working hours and a willingness to travel is required.

We are seeking an individual with the following skills and experience:

Previous experience working in a customer-facing role Good Knowledge of Network Security Understanding of IT software and hardware Good knowledge of Internet security and data privacy principles Good interpersonal and communication skills Highly organised Strong teamwork skills Respects confidentiality

REAch2 is a national family of primary academies, unswerving in our ambition to raise attainment and achieve excellence for all pupils. We are committed to enabling individual schools to flourish with a high degree of autonomy whilst benefiting from a strong culture of support and collaboration. It's a real team effort which calls for the best professionals and there's lots of scope to get involved in team projects and for personal and career development.

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