Income Management Assistant

2 weeks ago


Street, United Kingdom Derbyshire County Council Full time

Bolsover District Council is a dynamic and ambitious organisation that takes pride in delivering excellent services to our community whilst driving economic growth and environmental sustainability for the district.

The Income Management Assistant is one of a team of four and will be responsible for the administration of all aspects of rental income and the management of rent arrears within their geographical patch area.

**To be successful you will need**:

- Excellent and effective verbal and written communication skills in order to deal with the public face to face or on the telephone.
- The ability to be diplomatic, resilient and enthusiastic working to targets and strict deadlines
- The ability to advise customers on Housing related issues.
- A knowledge of Housing legislation.
- The ability to keep accurate computer and paper records
- The ability to work within a team environment using own initiative and displaying a responsible and flexible attitude

The role of the Income Management Assistant is based primarily at the Arc, Clowne but there will be a need to travel within the district and work out of one of the area-based Contact Centres as necessary.

For a full list of job details and requirements please view the Job Description and Person Specification.

**Why work for us?**

Bolsover District Council is a great place to work and if you join our team, you will become part of a talented and dedicated workforce. If you are keen to make a difference to people’s lives and develop your skills and experience, we would like to hear from you.

**For further information**

If you have not received any communication within 4 weeks of the closing date, please assume you have been unsuccessful on this occasion, and we thank you for your interest in the job role.



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