Senior Administrator

2 weeks ago


Port Talbot, United Kingdom Swansea Bay University Health Board Full time

An exciting opportunity has arisen in SBU Managed GP Practice for a Senior Administrator.

This post holder is part of the Swansea Bay Health Board - Practice Management Team and will provide support to the Office Manager across a range of duties.

This will include the management of front-line services, general office duties, referrals and practice computing, to ensure the provision of high quality, prudent, front-line administrative services to the patients of the Health Board Managed Practice.

The post holder is responsible for supporting the Office Manager in the smooth running of the practice’s operational functions and will manage the administrative support for the delivery of patient services including the day-to-day running of the reception services.

The post holder will be responsible for the practice referral management system and will ensure that all referrals meet the time sensitive needs of the patients. This requires developing and maintain a referral system and workflow to track and manage all Practice referrals.

The post holder will support the management of the practice appointment systems and liaise with the necessary staff to ensure clinical rooms are allocated and available for use across both sites.

We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.

There are also apprenticeships, work placements and volunteering roles available.

Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.


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