Technical Administrator/ Support

2 weeks ago

Hereford, United Kingdom Special Metals Wiggin Ltd Full time

**Special Metals Wiggin (SMW) Hereford are hiring**

We are committed to fostering a culture of inclusiveness, empowerment, and respect that embraces the differences in who we are.

The Hereford operation is the major European production facility in PCC Energy Group and we now have a new and exciting opportunity for two (2) Technical Administrators/ Supports to join the SMW team.

**Role Overview**:
The primary working objective of this role will be to proactively facilitate, co-ordinate the technical data for the manufacturing engineering team, learning the full process of the site and be the driver for optimising the waste of the process throughout SMW; also including the administration and facilitation of SMW process control, including but not limited to pre-production activities (ITPs, SOPs, PIMs), progress tracking.

This role will also play a pivotable role in supporting the continuous improvement of the process and technology of the business and build a basis to develop into a manufacturing engineer.
- **Our Mission Statement -**_
- “Bringing absolute production control. Striving for zero harm, zero defects and maximum yield, alongside continually improving and modernising manufacturing capabilities”_

**Essential Functions**:
This role is primarily responsible for day to day running of the following:

- Technical SOP creation and modifications.
- RFT tracking and administration.
- Data collection.
- Running of regular reports to send out within the business.
- Maintaining electronic records of material disposition (MSC2N).
- Vetting of production processes.
- Administration of PFMEA/ 8D’s.
- Conduct specific projects in timescales agreed with the respective Manager.
- Abide by company Health and Safety Policy and procedures at all times.
- Ensure all activities are conducted in accordance with cardinal rules of Quality.
- Ensure all activities are conducted in accordance with Company Environmental Policy.
- Attend training sessions and develop relevant knowledge and skills commensurate with role.

**Additional Responsibilities**:
Additionally, the role supports the manufacturing engineers from time to time or when there is a gap in the resource.
- Work on project to improve the quality of processes.
- Cover reporting on metrics when required.
- Represent ME in situations requiring cross functional support.
- Data analysis for Manufacturing Engineering.
- Accomplishes all tasks as appropriate.
- The role is key and influential, expectation to return meaningful and measurable value towards the business.

**Education/ Qualifications/ Experience**:

- **Essential**:_
- Degree level or equivalent in a STEM or manufacturing field.
- Minimum of 2-5 years in a manufacturing environment required.
- **Desirable**:_
- Yellow belt six sigma certification

**Essential Skills/ Knowledge**:

- Competent in the use of MS Office, including a proficiency in excel.
- Experience of manufacturing engineering tools (problem solving tools, MSA, 8D, SPC).
- Ability to work to deadlines and demonstrate willingness to succeed in the face of adversity.
- Ability to problem solve - “Right to left thinking” (RTLT).
- Proven to be able to comfortably work and communicate in cross functional teams.
- Technical writing and understanding.
- Ability to work with the shopfloor to find resolution on problems.

**Desirable Skills/ Knowledge**:

- Experience of Quality Management System (QMS) requirements for retention of documented information.
- Understanding of PowerBI and Power Query and building dashboard.

**Cultural Fit - PCC Values**:

- Drive for Results
- 'Zero Defect' mindset
- Self-directed/ autonomous
- Strategic/tactical
- Metrics driven
- Responsible
- Team culture

**Benefits**:

- Excellent Contributory Company Pension
- Life Assurance
- Cycle to Work Scheme
- Free Eye Test & Prescription Safety Glasses
- Free Onsite Parking
- Training and development opportunities
- Quarterly performance bonus scheme

**Work Environment** - _The work environment characteristics described here, are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._

Office based within the factory. Personal Protective Equipment (PPE) is mandatory to enter the factory.

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: TH/PN/TechAdmn

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