Legal Disrepair Case Manager

2 weeks ago

London, United Kingdom Peabody Full time

**Peabody**has an exciting opportunity for a **Legal Disrepair Case Manager**to join their team on a **12 month fixed-term contract **based in **South East London. **In return you will receive a competitive salary of **£32,800** **per annum.**

**About the Legal Disrepair Case Manager role**:

- You will assist in the Management of Legal Disrepair cases in line with the Legal Disrepair Protocol.
- Liaise with solicitors and residents in order to resolve outstanding repair /claims through to resolution.
- Assist in identifying trends through analysis and reporting.
- Liaise and assist the contractors in completing repairs to a high standard, including visiting residents at their homes.

**What we're looking for in our Legal Disrepair Case Manager**:

- Experience and understanding of Pre-Action Protocol for Housing Conditions Claims in England (Essential)
- Experience in a Housing Association or Local authority (Essential)
- Experience in complaints handling (Essential)
- Understanding of Landlord and Tenant Act 1985 Section 11 (Essential)
- Knowledge using Microsoft Office - Dynamics, Excel (Essential)

**What you can expect to be doing as our Legal Disrepair Case Manager**:

- Work within the Peabody procedures for Legal Disrepair Protocol.
- Participate actively in, taking responsibility for ensuring the delivery of service.
- Working closely with the Legal Team, Surveying and contractors to ensure effective communication and liaison arrangements are followed.
- Assist in identifying issues requiring a management input to ensure that effective solutions are developed and implemented.
- Work with the business partners to drive delivery of key performance indicators.

If you feel have the skills and experience to become our**Legal Disrepair Case Manager,** please click **‘apply’**now****
- At Peabody, where possible, we provide flexible working opportunities from day one to our employees, as we recognise the importance of a good work-life balance; and to improve our productivity and performance, we embrace agile working, which means ifyou are in a desk based role, that will be a hybrid of office and home working. If your role is in a client facing environment, appropriate base location will apply._

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