![Inenco](https://media.trabajo.org/img/noimg.jpg)
Client Services Advisor
3 weeks ago
With over 50 years of consultancy experience, Inenco is a trusted leader in energy and utilities management. We empower businesses to control costs, boost margins, ensure regulatory compliance, and enhance operational resilience. Our diverse clientele spans manufacturing, hospitality, retail, logistics, and key public sector services including health, social housing, and education.
**Position**:
Join our dynamic team at Inenco and become the frontline hero We're on the lookout for someone who thrives on being the initial point of contact between us and our valued clients. Your mission? To dive into queries head-on, ensuring not just satisfaction, but 100% client delight across every aspect of our service delivery. Ready to make every interaction count? Join us and let's exceed expectations together
See attached job description for more.
**Requirements**:
- Experience of managing basic client queries and delivering excellence and client satisfaction client management system.
- Experience of using client management system
- Good numeracy skills
- Good communication skills
- verbal and written to articulate to the client
- Confident in liaising with internal and external stakeholders
- Competent Excel user
- Problem solving skills
- Ability to work to tight deadlines and balance multiple workstreams
**Other information**:
Salary £22.4k-£26.1k per annum with a performance related bonus
Starting at 23 days holiday plus bank holidays (with the option to buy more)
Hybrid working after probation
Get a head start on the weekend with an early Friday finish
Benefits platform - gym membership, retail discounts and many more
Free parking
And much more
**Closing date 10th May 2024
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