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Client Services Advisor
4 months ago
Join our dynamic team at Inenco and become the frontline hero We're on the lookout for someone who thrives on being the initial point of contact between us and our valued clients. Your mission? To dive into queries head-on, ensuring not just satisfaction, but 100% client delight across every aspect of our service delivery. Ready to make every interaction count? Join us and let's exceed expectations together The following information provides an overview of the skills, qualities, and qualifications needed for this role. Requirements
- Experience of managing basic client queries and delivering excellence and client satisfaction client management system.
- Experience of using client management system
- Good numeracy skills
- Good communication skills- verbal and written to articulate to the client
- Confident in liaising with internal and external stakeholders
- Competent Excel user
- Problem solving skills
- Ability to work to tight deadlines and balance multiple workstreams
