Student Experience Officer

6 months ago


London, United Kingdom Point Blank Music School Full time

We are seeking a confident and outgoing person who prides themselves on delivering a high-quality customer experience through friendly, empathetic problem solving.

Based at our Penn Street campus, you will be the initial point of contact for students and visitors, providing a warm welcome and directing them to classrooms, event spaces, or meeting rooms. This position involves handling student queries and undertaking various administrative tasks assigned by the Student Experience Manager or Registrar. It includes responsively addressing phone calls from students, offering comprehensive support throughout their inquiries, and taking ownership of each query until resolution.

This is your chance to join a fast-growing company with exciting opportunities for personal development.

**Job Types**: Full-time, Permanent

Pay: £23,715.00-£25,642.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Paid volunteer time
- Private medical insurance
- Sick pay

Schedule:

- Day shift
- Monday to Friday

Work authorisation:

- United Kingdom (required)

Work Location: In person



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