![CSSC](https://media.trabajo.org/img/noimg.jpg)
Member Benefit Coordinator
3 weeks ago
Job title
Member Benefit Coordinator
Department
Member Experience
Reports to
Sam Dove
Job purpose
Supporting the development, coordination, and management of products and partnerships within our organization.
Key accountabilities
- Assist in the coordination of product development activities, including planning, execution, and monitoring of product timelines.
- Manage partnerships within our ecommerce platform to enhance the member’s experience.
- Assist in the identification and onboarding of potential partners aligned with organizational goals.
- Develop relationships with existing and new partners to provide exclusive member event opportunities for members.
- Exclusive Events - Creating the event on the event platform and administering the event with attendees.
- Ensure new products are brought to market using the product development processes.
- Manage our Magic Monday campaign to offer members exclusive offers and incentives every Monday.
- Maintain positive relationships with existing partners, serving as a liaison between internal teams and external partners.
- Research, write, source, edit and publish accurate and effective online content for websites and e-marketing bulletins. Ensure all content has an appropriate and consistent tone of voice and follows house style guidelines; and that CSSC’s corporate identity and branding is safeguarded. At the same time showcase a fun, dynamic and vibrant CSSC offer.
- Maintain a level of cleanliness on the website by regularly reviewing webpages, deleting old or expired content to keep the site optimised and current.
- Support the product content team on an ad-hoc basis in content webpage creation.
About you:
- Excellent communication skills, both written and verbal.
- Ability to work effectively and collaboratively in a cross-functional environment.
- Keen eye for detail and understanding of UX best practises
- Organised with good attention to detail and the ability to work to tight deadlines.
- Problem solver, personable and positive attitude.
- Good team player, self-motivated and able to work on own initiative.
- Ability to regularly communicate feedback on members to Key stakeholders.
Key Skills & Experience:
- Experience working with Adobe Commerce and web content management
- Knowledge of ecommerce processes and SEO
- Knowledge of analytical tools such as Hotjar to track visitor behaviour
- Excellent communication skills to manage partnerships with existing ecommerce partners whilst also negotiating new ecommerce and Magic Monday offers
- Ability to work collaboratively with the marketing team, project management, volunteer team.
**Job Types**: Full-time, Permanent
**Salary**: From £26,000.00 per year
**Benefits**:
- Additional leave
- Company pension
- Cycle to work scheme
Schedule:
- Monday to Friday
Ability to commute/relocate:
- High Wycombe: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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