Customer Experience Lead Host

7 days ago


Liverpool, United Kingdom The Watches of Switzerland Group Full time

Do you have excellent communication and interpersonal skills?

Are you able to build rapport and long-lasting relationships?

Do you have previous experience working within hospitality or luxury retail?

Are you able to go above and beyond to create exceptional and memorable experiences?

As a Lead Client Experience Host you will be a constant role model for the Watches of Switzerland Group values, and ensure they become a way of working for the whole team, giving every customer (internal and external) an exceptional experience in our stores. You will use excellent communication and interpersonal skills to engage with clients from the moment they enter our stores and create a personable and luxury experience.

You will support the Hosts, Sales Consultants and the wider store team to ensure all clients receive an exceptional and memorable experience. This a hands-on role involving a variety of tasks; including spending a lot of time on the shop floor and carrying out many administrative duties in the back office.

You will use your outstanding communication and interpersonal skills to engage with clients from the moment they enter our stores, to create a personal and luxury experience that goes above and beyond expectations.

**About you**
- Exceptional communication and interpersonal skills.
- Experience within hospitality or luxury retail.
- Ability to build rapport and long-lasting relationships with clients.
- A great understanding of what an exceptional customer experience looks like.
- Experience of working within a high performing team.
- Excellent organisational skills

**About us**

We put our customers first and we love what we do - big or small, diamonds, gold or silver.

In 2021, the company will begin rolling out a dynamic new store design concept focused on luxury watch brands such as Rolex and Cartier, supported by a market-leading in-store client hospitality experience. The concept will present luxury watches and jewellery in a relaxed environment, providing customers the opportunity to go on an independent journey of self-discovery.

The new concept will have dedicated areas for brands such as Rolex, OMEGA, Cartier, TAG Heuer, Breitling, Tudor, IWC, Hublot and Panerai. These will sit alongside an open, flexible layout with VIP areas and hospitality bars where customers will be able to enjoy a curated food and beverage experience and consider their purchases in absolute comfort.

**Rewards**

Here at Goldsmiths, our benefits also include sales related commission and staff discount, and we also have a dedicated internal training and development programme to support and nurture you through your career and make the most of your tale.



  • Liverpool, Liverpool, United Kingdom Stadium Experience Full time

    Key ResponsibilitiesTo sell conferences and events at the stadium, achieving agreed commercial targets and ensuring accurate forecasting of your pipeline.Preparing detailed and creative event proposals, accurate event profit and loss sheets, and client contracts.Hosting site visits, attending industry events, trade shows, and exhibitions to network and build...


  • Liverpool, Liverpool, United Kingdom Rank Group Full time

    Job SummaryWe are seeking a talented individual to join our team as a Customer Experience Host. As a key representative of our business, you will be responsible for providing exceptional hospitality to our customers.ResponsibilitiesGreet and welcome customers, setting the tone for a fantastic experience.Offer and promote our menu and drinks, enhancing the...

  • Check-in Host/greeter

    2 weeks ago


    Liverpool, United Kingdom My Property Host Full time

    My Property Host are a leading UK short-let property management company. We are looking for personable and reliable check-in hosts to join our ever-expanding team conducting guest check-ins in our Liverpool property. You set your own availability and we assign check-ins to you. Other ad-hoc tasks are also required on occasion. Check-ins and ad-hoc work are...

  • Check-in Host/greeter

    2 weeks ago


    Liverpool, United Kingdom My Property Host Full time

    My Property Host are a leading UK short-let property management company. We are looking for personable and reliable check-in hosts to join our ever-expanding team conducting guest check-ins in our New Brighton property. You set your own availability and we assign check-ins to you. Other ad-hoc tasks are also required on occasion. Check-ins and ad-hoc work...


  • Liverpool, United Kingdom Grosvenor Casinos Full time

    Customer Experience Host - Grosvenor CasinosJob SummaryWe are looking for a skilled Customer Experience Host to join our team at Grosvenor Casinos in Liverpool. As a key member of our customer-facing team, you will be responsible for creating an exceptional dining experience for our guests. If you have a passion for delivering outstanding customer service...


  • Liverpool, United Kingdom The Watches of Switzerland Group Full time

    Do you have excellent communication and interpersonal skills? Are you able to build rapport and long-lasting relationships? Do you have previous experience working within hospitality or luxury retail? Are you able to go above and beyond to create exceptional and memorable experiences? You will be a constant role model for the Watches of Switzerland Group...


  • Liverpool, Liverpool, United Kingdom Cozymeal, Inc. Full time

    Cozymeal, Inc. is a global marketplace featuring culinary experiences and cookware.We offer customers access to world-class culinary experiences, products, and content while providing a great source of income to our partners.About the Role:Provide timely solutions to customer inquiries related to Cozymeal's services.Support customers through multiple...

  • Housekeeping

    7 months ago


    Liverpool, United Kingdom Host & Stay Full time

    Here at Host So Simple we are always looking for dedicated and friendly people to clean and look after our portfolio of properties. Experience is not essential as full training will be provided. To work with us, ideally, we'd need you to be available on our main changeover days, which are Mondays, Fridays and Sundays with weekdays available too. We do have...


  • Liverpool, United Kingdom Host & Stay Full time

    Are you passionate about customer service and looking for a new, exciting challenge? If you answered yes, then look no further, a role at Host & Stay is just what you are looking for. As a Customer Relations Executive, you will spend each day working to capture the hearts of our guests. With a genuine passion for service and problem resolution you will be...


  • Liverpool, United Kingdom Host & Stay Full time

    Here at Host So Simple we are always looking for dedicated and friendly people to drive the company vehicle to transport Linens to their properties. Experience is not essential as full training will be provided. To work with us, ideally, we'd need you to be available on our main changeover days, which are Mondays, Fridays and Sundays with weekdays available...

  • Guest Experience Host

    7 months ago


    Liverpool, United Kingdom Lighthouse Hotel Management Full time

    **Lighthouse Hotel Management** are recruiting for the exciting role of **Guest Experience Host** at our **New Opening Hotel - The Halyard, Rope Walks Liverpool.** Reporting to the Guest Experience Manager you will be responsible for assistsing in managing the smooth operation of the Hotel Guest Expereince Team. Ensuring that all brand standards are adhered...

  • F&B Experience Host

    3 weeks ago


    Liverpool, Liverpool, United Kingdom Grosvenor Casinos Limited Full time

    About the Role:We are looking for an experienced F&B Host to join our team at Grosvenor Casino in Liverpool. As an ambassador of exceptional hospitality, you will be responsible for greeting and entertaining our customers, creating a memorable and entertaining experience.Responsibilities:Deliver exceptional customer service, ensuring all guests have an...

  • City Center Host Lead

    1 month ago


    Liverpool, Liverpool, United Kingdom Multicultural Care Center LLC Full time

    Lead In-House EventsWe're searching for a seasoned host with a passion for creating memorable moments to join our team at a vibrant city center hostel in Liverpool.Your primary focus will be on ensuring exceptional customer experiences and driving up our 'fun' rating through innovative event planning.Compensation PackageEnjoy a salary between £24,000 -...

  • Reception Host

    7 months ago


    Liverpool, United Kingdom Restaurant Bar and Grill Full time

    **Individual Restaurants **has an exciting opportunity for an experienced and well-presented **Reception Host **to join our team based in **TBC**. You will be working on a **full time, permanent** basis, and in return receive a **competitive salary**. **About us**: Individual Restaurants are one of the UK’s leading privately owned restaurant groups with...

  • Reception Host

    2 weeks ago


    Liverpool, United Kingdom Riva Blu Full time

    **Individual Restaurants **has an exciting opportunity for an experienced and well-presented **Reception Host **to join our team based in **Riva Blu Liverpool**. You will be working on a **full time, permanent** basis, and in return receive a **competitive salary**. **About us**: Individual Restaurants are one of the UK’s leading privately owned...

  • Reception Host

    2 weeks ago


    Liverpool, United Kingdom Riva Blu Full time

    **Individual Restaurants **has an exciting opportunity for an experienced and well-presented **Reception Host **to join our team based in **Riva Blu Restaurant & Bar**. You will be working on a **full time, permanent** basis, and in return receive a **competitive salary**. **About us**: Individual Restaurants are one of the UK’s leading privately owned...


  • Liverpool, United Kingdom The Fun Factor Full time

    Are you a bubbly, confident, outgoing individual? If so, we have the perfect job for you. As a customer service assistant and party host you will serve customers on the tills, make drinks, run food, complete general daily household cleaning jobs to maintain the cleanliness of our soft play environment. You will also host a range of children's birthday...

  • Party Host

    7 months ago


    Liverpool, United Kingdom Jungle Fun Ltd Full time

    Overview: We are seeking a vibrant and enthusiastic Party Host to join our team. As a Party Host, you will be responsible for ensuring our guests have an unforgettable experience during their events. **Duties**: - Greet and welcome guests upon arrival - Coordinate and host parties, ensuring smooth flow of events - Engage with guests to provide exceptional...


  • Liverpool, Liverpool, United Kingdom Cozymeal, Inc. Full time

    Job OverviewCozymeal, Inc. is seeking a Customer Service Advisor to join our team in Liverpool, UK. This is a remote role with opportunities to grow within the organization.We offer competitive pay and a chance to work anywhere in the world. As a full-time Customer Support Associate, you will provide solutions to customers and hosts through multiple...

  • Host/hostess

    2 weeks ago


    Liverpool, United Kingdom Liberte Liverpool Full time

    Liberté Bar, Restaurant & Rooftop is recruiting! We are looking for experienced Host to join our team. Our host will be a core element of the reception team and therefor will need to be well presented, approachable and articulate. As a host at Liberté your main responsibilities will be to greet and seat our guests and converse with the floor team to...