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Service Advisor

3 months ago


Solihull, United Kingdom KPI People Full time

Job Type: Perm

Town/City: Solihull

County: West Midlands

Salary/Rate: £32000 - £34000 per annum

Sector: Service

Specialism: Permanent

Job ref: 2675

Published: 02-02-2024

Service Advisor - Solihull
- Basic Salary - £26,000
- OTE - £34,000
- Great Benefits Package
- Our client, a busy franchised main dealership in Solihull has the requirement for a Service Advisor to join their successful Aftersales team.

Service Advisor Responsibilities

As a Service Advisor your responsibilities will include:
Meet and Greet Customers.

Explain to customers the work due to be carried out on their vehicle.

Accurate completion of courtesy car insurance paperwork.

Calling customers with progress updates and advise of any work needed.

Liaising with the Workshop, Parts Department, Valeting Team and Drivers.

Invoicing work carried out.

Invoice explanation and taking payment.

Quoting, introducing and selling of Service Plans.

Ensuring all Warranty paperwork is correctly completed.

Delivering the highest level of customer service at all times.

Experience, Skills & Qualifications

Essential Requirements:
12 months Motor Trade Service Advisor experience

Full UK Driving Licence

Desirable Requirements:
Franchised Dealership Experience

Kerridge or Pinnacle Experience

Remuneration & Benefits

Basic Salary of £24,000 - £26,000 DOE

On Target Earnings of £32,000 - £34,000

Great Benefits Package

Working Hours

Monday to Friday 8am - 6pm

Saturday Mornings on a Rota

**Andy Hill**:
Sales Director & Recruitment Specialist - Midlands

01234 330777