Welfare and Income Assistant

5 months ago


Croydon, United Kingdom ccha Full time

**Do you want to make a difference, then join us as our**

**Welfare and Income Assistant**

**Salary: £28,673.00**

**Hours: 35 hours per week**

**Hybrid working (4 days a month in the office)**

**Interview dates: 14 June**

**Closing date: Monday 3 June**

**What you will achieve in the role**

You’ll support the team with being the first point of contact for residents assisting with money management, financial support, budgeting skills and repayment plans, as well as signposting for our vulnerable residents. This role includes joint home visits with our Income Team, around Croydon, Sutton and Bromley. You will report to our Senior Income Officer and work closely with our Welfare and Benefit Advisor.

**What you’ll bring to ccha**

Experience in the housing sector is desirable but we welcome applicants with transferable skills. You’ll be able to demonstrate a commitment to excellent customer standards, service delivery, equality and diversity.

**Essential skills required**:

- Proven experience of working with vulnerable people
- Excellent communication skills
- Emotionally resilient
- Understanding of the Benefit System

**Essential requirements**:

- DBS check

**Desirable requirements**:

- Knowledge of debt advice, budgeting and tenancy sustainment assistance.
- Clean driving license

**PLEASE COMPLETE OUR APPLICATION FORM, we do not read CVs


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