Inbound Customer Service Consultant Titan Travel
3 days ago
**Inbound Customer Service & Sales Consultant**
**£19,500 + £2,000 guaranteed bonus (paid monthly) + excellent achievable commission**
**Crawley/Remote/Hybrid**
**Monday to Friday, 9am - 5pm with 1 Saturday in every 3**
My client, an instantly recognisable organisation are currently recruiting for an Inbound Customer Service & Sales Consultant to join their growing team on a permanent basis.
This role would be well suit to someone who has been in a phone based customer service role, ideally within the travel industry.
Within the role you will:
- Answer inbound calls with exceptional customer service
- Provide quotations and information requests
- Meet and exceed team targets
- Upsell and cross-sell confidently when the opportunity arises
- Provide empathy and professionalism at all time
- Use exceptional listening skills with customers and build rapport
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