Customer Service Advisor

2 weeks ago


Bournemouth, United Kingdom Zest Plan Full time

**Join Our Team as a Customer Service Advisor at Zest**:
Are you ready to embark on a career that rewards your communication skills, multitasking abilities, and passion for providing outstanding customer service? Zest is eagerly looking for a **Customer Service Advisor** to join our dedicated team.

**Why join Zest ?**
- Competitive salary of **£23,000**, plus performance bonuses.
- Generous holiday entitlement of **22** days holiday (rising to 27) + bank holidays.
- Full-time position with a 37.5-hour week (rotational Saturday shifts)
- Modern office setting, a short walk from the beach and town centre.
- Access to Zest Chef's delightful culinary creations.
- Onsite pool table and Nintendo Switch for downtime. ‍
- Health cash plan and employee assistance program.
- Continuous learning and development opportunities to advance your career.

As our new **Customer Service Advisor**, you will receive full training and support to engage with our customers through inbound and outbound calls to provide solutions and support for appliance repair and care.

**What we’re looking for**:

- Proven experience in a customer service environment.
- Exceptional communication skills, both verbal and written.
- Strong problem-solving skills, with the ability to think on your feet.
- An empathetic approach to handling customer needs and concerns.
- A positive attitude and the ability to adapt to changing circumstances.
- Commitment to teamwork and contributing to a collaborative environment.
- A desire to learn, grow, and take on new challenges.

**Reference**: CSA20242

**Note: We are an equal opportunity employer and celebrate diversity.



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