Business & Partnerships Coordinator

9 months ago

Bristol, United Kingdom Global Underwater Hub Full time

**Overview**:
The Global Underwater Hub (GUH) is a new strategically focused, intelligence-led organisation that aims to transform the UK’s underwater industry into one of the largest and fastest growing industries in the country

Led and governed by industry, the GUH will represent, promote and support all sectors of the underwater industry by providing companies with the market information, connections and access to specialist expertise that they need to grow.

**Responsibilities**

The Business & Partnerships Co-ordinator’s primary focus is to provide support for GUH members and partner organisations in the south of England and Wales including providing a professional and welcoming environment for users of the Bristol Hub office. This will include ensuring high standards of facility presentation as well as supporting company operations by maintaining office systems and supervising smooth running of day-to-day operations, liaising with members and prospects, and facilitating the development and delivery of industry events.

This role will be very much customer focussed therefore strong interpersonal and ambassadorial skills demonstrated through a positive demeanour are required. This is a varied role that will include event management and partnership working in addition to supporting the GUH broader business development strategy for the south of England and wider UK.

**Key Accountabilities**:
Perform front of house functions, providing welcome and direction to all members / visitors, including but not limited to:

- Liaison with South of England and Wales members and partners to ensure all enquiries are dealt with in a timely and efficient manner and any issues fed back to Regional Manager accordingly.
- Support the development of new member prospects and engage with existing members to help build valued relationships and encourage membership retention.
- Perform front of house functions, providing welcome and direction to all members / visitors, including but not limited to:

- With support from the regional manager, managing the Hub diary including meetings, events and hot desking
- Registration of all visitors to the site
- Providing hospitality for meetings by ensuring appropriate provisions are offered/made available to visitors
- Arranging suitable catering when appropriate
- Setting up and clearing up of all public spaces and meeting rooms
- Being responsible for the security of the building during office hours
- Ensure the smooth running of the office and provide administrative support when required to any member of the team.
- Answering the telephone in a friendly and efficient manner and taking messages as appropriate
- Support the Events team in organising and running UK wide and South based events where required (this may include external locations and other geographic locations on occasion)
- Support the development and planning of industry networking events membership workshops and and regional advisory group meetings as and when required.
- Support and facilitate effective regional communications in conjunction with the communications and marketing team/regional manager.
- Lead on office related remedial tasks (for example repairs/ site audit/ maintenance) with support from Aberdeen office management.
- Assist with Health and Safety matters, including Office logistics and HSE inductions for new starts, managing local H&S annual audit requirements with support and guidance from the Aberdeen office manager.
- Managing contracts for general office maintenance
- Document control - assist in maintaining suitable electronic filing for all office documentation
- Assist with room booking requirements when requested.
- Maintain the South team’s project planner as required
- Local induction responsibilities
- Custodian of the office Logistics and HSE induction process for all new local staff members with support as required from Aberdeen office manager.
- Support the HR Manager as required with local HR inductions for new starts
- Filing/Archiving as required
- Logging incoming mail/Franking of outgoing mail
- Ensuring the main office and kitchen facility remain clean and tidy
- General administration including control of items such as stationery and catering supplies
- Any other appropriately agreed duties as directed by the Regional Manager, Finance Director, Chief Executive or other Senior Management. Day to day line management reporting will be to the Regional Manager (North),
- Liaise and work with Aberdeen office manager to ensure consistency of approach to all relevant functional policies, processes and procedures across the UK organisation

**Qualifications and Experience**
- Eligibility to work in the United Kingdom.
- Degree level or equivalent or demonstrable relevant experience in a business support, administrative or relationship management role
- Experience of events planning, managing partners and service providers
- Demonstrable experience in administrative management of docume

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