Restaurant Team Member

2 months ago

Salford, United Kingdom Tim Hortons Full time

**Tim Hortons is part of the fabric of Canada with over 4,500 quick service restaurants worldwide, serving over 2 billion cups of freshly brewed coffee and we have finally arrived in the U.K with exciting plans to open hundreds of restaurants over the next 10 years.**

We are currently looking for outgoing **Restaurant Team Members** to join the team on a full time permanent basis to ensure we keep our brand great. In return you will be rewarded with an hourly rate in line with National Minimum Wage.

At Tim Hortons, a **Restaurant Team Member **will deliver and create exceptional guest experiences. Whether you are the very first person our guests encounter, or produce the best loved bakery items that our guests come to enjoy, your energy and passion for guest service are what will make you a top team member in this fast-paced environment.

**Your key responsibilities as Restaurant Team Member include**:

- Welcoming every customer with a smile and being genuinely friendly at all times
- Delivering fast, friendly and accurate service to all customers
- Attempt to resolve simple customer enquiries and referring difficult customer enquiries to a Manager
- Ensure food is prepared and stored and preparation areas are maintained according to Health & Safety and Audit standards
- Carry out temperature checks and record as per company process
- Complete daily and weekly cleaning schedules as per cleaning chart
- Following critical standards for raw and finished product quality, service speed, cleanliness and sanitation
- Adhering to restaurant performance standards for crew stations and as per shift manager directions
- Being aware of the goals and targets of the restaurant. This ensures your actions contribute towards achieving them
- Maintain operational & kitchen areas to exceed customer cleanliness, comfort & convenience expectations including the restocking of work stations
- Report all work related near misses, injuries and illnesses as soon as possible
- Follow correct procedures and reasonable instructions including wearing Personal Protective Equipment (PPE) when instructed

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