Sia Door Supervisor

4 months ago


Leeds, United Kingdom Rose Security Full time

### Job Title: SIA Door Supervisor

### Location: Various Venues and Events Across the UK
## Job Overview:
## Key Responsibilities:
1. **Access Control**:

- Monitor and control entry and exit points to ensure only authorized individuals gain access.
- Verify identification and ensure compliance with venue entry requirements.
- Conduct searches of individuals and belongings as necessary, in compliance with legal guidelines.

2. **Customer Service**:

- Greet and assist patrons, providing a welcoming and professional presence.
- Address customer inquiries and concerns promptly and courteously.
- Maintain a positive and approachable demeanor at all times.

3. **Safety and Security**:

- Conduct regular patrols of the premises to monitor for any unusual or suspicious activity.
- Respond promptly to alarms, emergencies, and incidents, taking appropriate action to manage the situation.
- Ensure compliance with health and safety regulations, reporting hazards and incidents to management.

4. **Conflict Management**:

- Manage and de-escalate confrontational situations using conflict resolution techniques.
- Remove individuals who are causing disturbances or are non-compliant with venue policies.
- Liaise with law enforcement when necessary to ensure the safety and security of all individuals on the premises.

5. **Incident Reporting**:

- Document and report all incidents, accidents, and emergencies accurately and promptly.
- Maintain clear and concise logs of daily activities and observations.
- Provide detailed statements and evidence if required for investigations.

6. **Team Collaboration:

- Work closely with other security personnel and venue staff to ensure coordinated and efficient operations.
- Participate in regular team meetings and training sessions to stay updated on security protocols and procedures.

## Qualifications:

- **SIA Door Supervisor Licence**: Must hold a valid SIA Door Supervisor Licence.
- **Experience**: Previous experience in a similar role is highly desirable.
- **First Aid Certification**: Current First Aid certification is an advantage.
- **Physical Fitness**: Must be physically fit and able to stand for long periods, patrol the premises, and handle physical confrontations if necessary.
- **Communication Skills**: Excellent verbal and written communication skills.
- **Customer Service**: Strong customer service skills with the ability to remain calm and professional under pressure.
- **Conflict Resolution**: Proven ability to manage and resolve conflicts effectively.
- **Attention to Detail**: Keen observational skills and attention to detail.

Equal Opportunity Employer:
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

By joining our team, you will be contributing to a safe and enjoyable experience for all patrons and staff. If you meet the qualifications and are passionate about security and customer service, we encourage you to apply.

**Job Types**: Full-time, Part-time, Permanent, Temporary contract, Fixed term contract, Temp to perm, Freelance, Zero hours contract, Graduate, Internship
Contract length: 12 months

Pay: £12.00-£13.00 per hour

Expected hours: 10 - 40 per week

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Monday to Friday
- Night shift
- Overtime
- Weekend availability

**Experience**:

- security: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- First Aid Certification (preferred)
- SIA (preferred)
- Driving Licence (preferred)

Work Location: In person


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