Head of Core Service, Head of Community Partnerships

2 weeks ago


London, United Kingdom Citizens Advice Full time

**Position**: Head of Core Service, Head of Community Partnerships

**Location**: London

**Closing date**: 15 May 2024

**Role details**:
Job title:
Head of Core Service, Head of Community Partnerships

**Location**:
London

**Salary**:
Starting salary £40,500 p.a pro rata with increases up to £45,000 in the first two years + 8.5% pension contribution after successful completion of probation period

Salary pro rata:
Yes

London allowance:
Yes

Hours per week:
35

Type of contract:
Permanent

15/05/2024

Closing time:
10:00

Interview date:
20/05/2024

We’re looking for two people to join our Senior Management Team and help lead the next phase of our innovative and award-winning development work. The Head of Core Service and Head of Community Partnerships will work together to:

- Continue developing our approach to community engagement, helping reduce access barriers for people from the most marginalised communities.
- Embed changes to our core service that make it more accessible and responsive to those communities. Both roles also have overall responsibility for a range of funded projects and services and, as leaders and managers, responsibility for a wide range of cross-organisational activities.

With a focus on operational compliance and core delivery, Head of Core Service would suit applicants with a strong track record of managing advice services. We’re not necessarily looking for someone with an advice background for Head of Community Partnerships, but great project management, people management and relationship building skills are essential. Both roles require an understanding of and commitment to our values and ambitions, including being a more inclusive workplace where everyone gets the support they need to do their best.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.



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