Customer Service Assistant
2 weeks ago
Ability to remain professional and courteous with customers at all times by building a positive rapport with every caller.
- To possess excellent verbal and written communication skills
- Able to work with the management team to stay updated on product knowledge and be informed of any changes or new products.
- Can use initiative to answer incoming customer calls regarding potential and existing orders, product problems and inquiries and general customer questions.
- Work as part of a small team to drive sales and boost the company’s reputation within the industry by providing a high level of quality customer service.
**Skills**:
- Basic Computer knowledge
- Excellent Verbal/Written communication skills
- Confident
- Teamwork and interpersonal skills
- Organised
- Analytical and problem-solving skills
- Use of Initiative.
- Self motivation and enthusiasm
- Creative
- Some Social Media Experience would be Advantageous
**Education**: Minimum 5 A*-C GCSE's
**Desired Work Experience**: Experience in some areas would be beneficial but not essential as full training will be provided.
**3 Month Probationary Period**
**Job Types**: Full-time, Permanent
Pay: From £23,920.00 per year
**Benefits**:
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
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