Customer Sales Advisor Retail

4 weeks ago


Birmingham, United Kingdom The Recruitment Group Full time

**Customer Sales Advisor (Retail) -**Permanent Contract to start ASAP

**Salary**: £22,054 per annum (including a company bonus scheme and additional benefits)
Location: Kings Heath, Birmingham (B14)
Hours of Work: Working 5 days out of 7 - Monday - Friday, 8:30am - 6:00pm (including weekend hours on a rota basis)
**Duties**:

- Provide a high level of customer service at all times to existing customers, and potential new customers
- Converting sales enquiries and maintaining site standards
- Selling storage space to customers, ensuring the customer has all relevant information to make an informed decision, explaining features, benefits, and pricing solutions
- Achieve sales targets by maximising all sales opportunities, including responding to customer enquiries, overcoming objections, upselling products, services, and closing sales where possible
- Dealing with customer enquiries
- Administration tasks, including completing customer contracts, and debt chasing when required
- Liaising with removals contractors, updating the removals calendar
- Maintaining site cleanliness, keeping it presentable and organised for customers who come on-site
- Assisting all customers on-site with any issues or queries they may have
- Complete petty cash float checks on a daily basis. Reconcile cash, credit card, Direct Debit, and BACS payments
- Previous experience in a similar role is essential
- Previous experience within the retail sector is highly desirable
- Previous experience working within sales is highly desirable
- Excellent customer service skills
- Team player
- Confident
- Comfortable selling and promoting a product and service
- Self-motivated and can manage their time effectively

**If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement.



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