Customer Service Advisor

1 month ago


Sheffield, United Kingdom The Best Connection Employment Group Full time

The Best Connection is currently recruiting for customer service assistant to work for one of our client based in Sheffield Meadowhall area. This is an excellent opportunity for an experienced Customer Service Assistant to join a very established local company, excellent telephone liaison skills are needed for this busy role.

Your duties will include:

- Providing efficient and effective administrative support for the customers
- Building excellent relationships with new and existing customers across the business
- Answering incoming telephone calls on the customer care line in a prompt manner
- Acting as first point of contact for customer queries and issues resolving matters where possible
- Updating social media on a regular basis
- Maintaining a customer enquiry and complaint record on the computer system

Shift Pattern:

- Monday to Friday 08:00 -16:00

**Possible permanent job role after successful 12 weeks probation period**

Requiments:

- Outstanding communications skills
- Phone etiquette
- Excellent admin skills
- Previous customer service experience
- Adequate organisation and time management skills

**Benefits**:

- Canteen
- Casual dress
- Genuine possibility of permanent job role after successful probation period
- On-site parking
- Great company culture

**Benefits & Requirements**:

- Hourly rate as above (not age dependent)
- 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
- Canteen
- Ongoing Assignment
- Possible permanent position following a successful trial period



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