Hospitality Team Leaders/supervisors

4 weeks ago


London, United Kingdom Delaware North Full time

Overview:
Delaware North UK are hiring for casual Restaurant Team Leaders and Supervisor at the iconic Wembley Stadium in London. In these vital roles, you'll manage a vibrant team, ensuring the delivery of exceptional dining experiences to our esteemed clientele. Your expertise will help uphold an environment of excellence, while also nurturing the professional growth of your team.

Alongside hosting major national and domestic football team events, 2024 is shaping up to be one of the biggest years yet with the UEFA Champions League Final in June and a summer that includes an unprecedented 8 nights of Taylor Swift concerts as part of The Eras Tour:
This role is offered on a casual worker agreement basis with most events taking place at weekends and/or in the evening.

What’s in it for me?:
Lofty goals? We have them too. At Delaware North UK, we like a challenge, and talent and hard work are rewarded. We’re looking to create the future of hospitality, so roll up your sleeves and come see why Delaware North is your best career move yet. As our team member, you’ll receive:

- An hourly rate of between £15.00-£17.17
- A chance to lead teams in one of the most renowned sports and entertainment venues in the world.

**Responsibilities**:

- Lead and Support: Direct and support restaurant waiters throughout the service, ensuring efficiency and professionalism.
- Exemplary Customer Service: Address and resolve customer complaints and questions, ensuring a seamless experience for every guest.
- Manage Supplies: Keep a keen eye on inventory, ensuring the restaurant is always stocked and ready for service.

Qualifications:

- Aspiring or experienced leaders in the hospitality sector, with a passion for service excellence.
- Proven ability in staff management and customer service, with a talent for problem-solving.
- Detail-oriented individuals who can manage multiple tasks in a dynamic environment.

Hourly Maximum Rate: GBP £15.00/Hourly Work Location:
Delaware North is the proud hospitality provider at Wembley Stadium since the venue opened in 2007. Delaware North team members witness some of the world’s most iconic events and concerts while working at Wembley Stadium - a venue that doesn’t need much of an introduction The home of football, legendary sporting events like the boxing and NFL’s London games, to word-class concerts with the likes of Adele, Coldplay, and Ed Sheeran, the Wembley events schedule is jampacked all year round. Whether you’re an enthusiastic sports or music fan, we can promise you that every shift working under the famous Wembley arch will leave you wanting more. Get in on the excitement at Wembley Stadium and join our team today.



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