Technical Coordinator

6 months ago

Gateshead, United Kingdom The Glasshouse International Centre for Music Full time

Job Advert

**Reports to**:Technical Manager
**Location**:The Glasshouse International Centre for Music
**Working hours**: 36 hours per week
**Salary**:SCP 22 £23,551 per annum

**About The Glasshouse International Centre for Music**

We’re a place where you can hear rock legends or pop icons on the same night as folk trios or opera singers. Where new musicians are nurtured and showcased on the same stages as platinum
- selling performers. And where youth choirs and tambourine
- shaking toddlers practice in the same spaces as our acclaimed orchestra Royal Northern Sinfonia.

Whether you’re front of house, waiting in the wings or keeping things running behind the scenes you will be part of a team that means 2 million people enjoy top - notch gigs, concerts and classes in our own venue at Gateshead Quays, out in communities across the North East and through live
- streamed performances and digital lessons.

**About you**

You will play a key role in providing high quality support in all areas of responsibility of the Technical Team.

You’ll collaborate with senior members of the Technical Team with production planning processes, maintenance, finance and training, to ensure smooth effective operation and robustness of the team.

Are you self-motivated, happy working in a team environment and flexible enough to adapt to a changing environment? If this sounds like you, here are some specific types of experience that will help you hit the ground running.

**It would be great if you had experience in**:

- Standard office computer systems including Microsoft Word, Excel and Outlook
- Working in an office environment with administrative experience

**Skills and knowledge in**:

- IT
- Ability to work accurately and methodically
- Ability to work to a deadline
- Comfortable working under supervision
- Excellent communication and interpersonal skills and the ability to interact with a diverse range of people at all levels effectively

**It also helps if you have**:

- Experience of working with specific software packages:

- Exchequer (or other accounting software)
- Artifax
- Health & Safety legislation & practice experience of preparing risk assessments and method statements

**You’ll be responsible for**:
**Event Planning**:Support planning processes and resource management:

- Attend production meetings and ensure records of them are kept up to date
- Deputise for members of the team when required
- Represent the Technical Team at event planning meetings when required
- Assist with diary coordination and booking of spaces

**Staffing**:Support and work collaboratively with senior member of Technical Team in people management and allocation of staffing:

- Preparation of the Technical Rota and Production Management schedule
- Assist Senior Technician with creation of the technical rota, using software to ensure events are staffed appropriately and booking crew where necessary
- Support Senior Technicians in coordinating and monitoring the induction programme and procedures for new employees
- Keep track of all contact details for contractors

**Financial Coordination**:Work with Technical Manager to track and monitor all technical expenditure:

- Using software, effectively track all Technical expenditures
- Coordinate the payment of freelance and casual staff working for the Technical Team
- Reconciliation of credit card expenditure
- Assist maintenance and repairs projects with purchasing and hires of equipment
- Coordinate the creation of purchase orders and invoicing (using Exchequer Live)
- Maintain the Financial Tracker spreadsheet, making sure transactions are recorded and reconciled
- Ordering of supplies and hire equipment and managing accounts with regular supplier
- Managing accounts with regular suppliers

**Client Relations**: Maintain and cultivate robust relationships with clients, event organisers, artists and internal teams, focusing on clear communication and exceeding client expectations:

- Develop and sustain positive relationships with artists, clients, internal and external teams and contractors

**Continuous Improvement**, T**raining & Development**: Support learning and development of the team:

- Support Senior Technician in monitoring the training matrix, including booking training courses
- Collaborate with the senior members of the team to pinpoint areas for process enhancement
- Liaise with external companies to provide relevant technical courses
- Assist the Senior Technician (Training and Development) in maintaining and growing relationships with local colleges and universities for department outreach.

**Safety & Compliance**: Support team in programme of compliance and adherence to all Health and Safety standards and regulations
- Work collaboratively with team members on the implementation of all aspects of Health & Safety
- Proactively support senior members of the team with the planning and booking of contractors for statutory inspections and repairs
- Manage records o

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