Customer Service and Administration Assistant

2 weeks ago


Birmingham, United Kingdom Trax Express Systems Limited Full time

Are you passionate about delivering exceptional customer service? Do you enjoy problem solving within a fast paced environment? If this sounds like you, we would love to hear from you

An exciting opportunity has arisen within our Customer Services department as a Customer Service and Administration Assistant.

**Your responsibilities will include**
- Answering calls confidently and professionally showing empathy and sensivity towards our customers and memeber depots at all times.
- Dealing with customer orders/queries in a timely manor through various channels of communication.
- Completing administrative tasks and inputting various data quickly and accurately onto our in-house programs.
- Working within a small and friendly team you will also assist with other tasks as and when required.

**About you**

You must be hardworking, resilient and adaptable with a keen eye for detail. A strong communicator, comfortable working on your own as well as part of a team. Good knowledge of Microsoft Excel, Outlook and Word is required for this role. Geographical knowledge would be advantageous.

Hours of work will be 42.5 per week - working an 8.5 hour day.

**Job Types**: Full-time, Permanent

**Salary**: From £9.50 per hour circa £21,000 per annum.

Reference ID: Customer Services and Administration Assistant

**Job Types**: Full-time, Permanent

**Salary**: From £9.50 per hour

**Job Types**: Full-time, Permanent

**Salary**: £9.50 per hour

Schedule:

- Monday to Friday



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