Maintenance Controller

2 weeks ago


Leeds, United Kingdom GLOBALAUTOCARE.CO.UK Full time

Global Autocare Limited is looking for a full time Maintenance Controller

**What you will do**:

- To manage all maintenance processes and to ensure all customers receive excellent customer service.
- Identify additional products / services whilst maintaining the Company’s high standards.
- Maintain detailed understanding of the motor industry processes and practices with up-to-date knowledge of vehicle legislation, consumer legislation and trade practices including trade description and consumer protection laws.
- Ensure maintenance entries are recorded accurately and completely.
- Assist the maintenance team in achieving target costs for servicing and repairs.
- Accurate and efficient data input.

**How you will do it**:

- Manage and track maintenance of vehicles.
- Processing tyre replacements/repairs and arranging customer recharges.
- Processing vehicle repairs in a timely manner.
- Negotiating rates and repair times with manufacturers and dealerships.
- Discussing repairs/work required in detail with manufacturers and dealerships and challenging responses as required.
- Checking supplier invoices to ensure pricing is correct and they are uploaded to the database.
- Chasing maintenance and bodywork suppliers to ensure timely repairs of vehicles.
- Other ad hoc duties as required by the Company.

**What do you need to be successful**:

- Successful track record in similar role, or alternatively a role which has transferable skills i.e Vehicle Technician or Service Advisor.
- Methodical and process driven.
- High levels of attention to detail and accuracy.
- Work well under pressure especially during peak periods.
- Good numeracy & literacy skills.
- Good IT skills, including an understanding of Microsoft packages.
- Proven communication skills to both internal and external stakeholders.
- Strong organisation skills to effectively manage and prioritise workload.



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