Project Delivery Lead

3 weeks ago

Manchester, United Kingdom British Council Full time

Project Delivery Lead

**Date**:4 Aug 2023

**Location**: Manchester, UKM, GB

**Company**:British Council

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.
We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.
Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021-22 we reached 650 million people.

Pay band: 9 SMPS £50,635 - £55,000 gross salary - plus £3,300 yearly gross London allowance (if applicable)
Location: Cardiff, London, Manchester, Edinburgh, or Belfast. (The UK Only).
Contract type: Fixed Term Contract 2 years (1 post) Indefinite Contract (1 post) - please clearly state what type of contract you’re interested in.
Closing Date: 28th August 2023 at 23:59 UK Time.

**Role Purpose**
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. A key part of the organisation delivering that mission is the English and Exams Strategic Business Unit.
A wide range of projects are needed to deliver English and Exams transformation programmes on a global basis. Each will require multi-year programmes of change. The investment portfolio comprises about £25-35m annual investment spend, with additional spending for systems maintenance and minor enhancements, within a global organisation with £500m+ turnover.

**The Opportunity**

We are looking for project professionals from different industries with a commitment to driving change which delivers value to our customers. Within English and Exams the project portfolio is diverse from operating models to customer services to developing new digital products.

This is an exciting opportunity to be part of the English and Exams Transformation Team as we expand to meet the demands from our business and customers. We are keen to hear from but not limited to people with project experience in HR, Customer Services and Agile ways of working.

**Main accountabilities but not limited to the following**
- Ensuring that a high stakes project is designed, developed and delivered to take equal consideration of both the ‘hard scope’ that delivers tangible outputs (e.g. documents, systems, assets) and the ‘soft scope’ of engaging people and managing effective change (e.g. communications skills, resource change, benefits realisation, etc.). Specifically, this means overseeing activities for all projects they have been assigned to and delivering within agreed tolerances.
- Understanding the complex stakeholder and internal political landscape within the British Council, build relationships across British Council globally and raise the professional credibility of the English & Exams Transformation team.
- Supporting senior team members from across the English and Exams business and Transformation Team to coach, mentor and train team staff and wider stakeholders to develop core capabilities in business change and best practice in project design, development, and implementation.
- Working with key stakeholders to ensure that benefits are clearly articulated, critical success factors necessary to achieve them are understood and there is clear benefit realisation in place.
- Deputise for the Head of Programme Delivery, Head of Portfolio, or Head of Strategy as required in senior leadership forums within English & Exams and across British Council.

**Role specific knowledge and experience**
- Experience working on large, complex and/or high financial value projects.
- Track record of project delivery to time, quality and budget in complex stakeholder settings.
- Demonstrable knowledge and experience of Agile ways of working.
- Experience of working with and realising change within charities, HM Government and private sector (corporate) are all desirable.

**Requirements**:

- Some travel and out of hours work may be required.

Further information
In addition to a competitive salary and excellent pension contributions, the British Council offers:

- 32 days annual leave plus statutory public holidays and half day privilege Christmas leave
- Non-contractual discretionary annual performance bonus
- Extensive and generous family friendly benefits
- Extensive range of voluntary benefit options
- Outstanding defined benefit career average Civil Service Pension Scheme which includes life cover and pensions for eligible dependants, e.g., Spouse, civil partner, partner, dependent children

Closing Date: Applications will close 28th August 2023 at 23:59 UK Time.

Interviews will be held online via Microsoft Teams.

A connected and trusted UK in a more conne

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