Ambulance Care Assistant

6 months ago


Guildford, United Kingdom EMED Group Full time

Are you a Mental Health Support Worker looking for a new challenge?

EMED have opened a new base in Guildford and have a number of Ambulance Care Assistant roles in our Mental Health division.

We are a company providing transport to the NHS and Independent Healthcare to support in moving service users between hospitals, taking them to appointments and supporting in the community. The service users we work with have various mental health conditions and we are looking for people who can see past the illness and support with care and compassion. It can be challenging at times so it is important you come to work with a positive attitude and are resilient.

Whether you already work in healthcare as a mental health support worker or are looking for a change in career we provide you with all the training you need to excel in the role.

Your main responsibility will be working as a team transporting service users to and from healthcare facilities. The teams share driving so it is vital to hold a full UK driving licence. Full training will be provided for this rewarding role.

**Some of the benefits can you expect.**
- £24,158 per annum (based on 40-hour week) with overtime available. Full and Part Time positions available
- Bank positions also available
- Full training and induction, including a full PMVA course.
- Discounted high street benefits - Welcome to Blue Light Card
- NEST Pension contributions.
- Career development opportunities including apprenticeships and training.
- Monthly colleague recognition rewards.
- Access to our employee assistance programmes for wellbeing support.
- Fully funded DBS check.
- Full uniform provided.

**Main Duties**:

- Working as part of a team to support the service user throughout their journey.
- Taking responsibility for ensuring the vehicle is safely and responsibly driven and kept clean and tidy.
- Assisting service users with challenging behaviour.
- Working alongside health professionals and the police to transport service users between a variety of locations including hospitals and homes to medical/care settings including A&E, outpatient appointments and hospital wards.
- Liaising with healthcare professionals and the police supporting service user to and from places of safety.
- Responsible for lifting, securing, and helping service users in and out of the ambulance.
- Handing over of service users to appropriate staff on arrival at hospitals and other medical settings.
- Transfer service users from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical/commercial flights.
- Have a Full manual UK driving licence.
- Be committed to patient care and the ability to build a rapport with patients.
- Be able to communicate well and have experience of communicating with others in what can often be emotional and difficult circumstances.
- Be a calm, considerate, careful driver, with no more than three penalty points on your license.
- Have a natural flair for team working and collaboration.
- Be physically able to be involved in patient handling, moving and occasionally, patient restraint when required.
- Problem solve and identify keys changes in patients’ behaviour whilst working demanding situations.

**Our Values**

Collaborative - we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.

Agile - We listen, learn and adapt to improve the business, each other, and ourselves.

Reliable - We do what we say we will do, we take responsibility and we behave with integrity.

Empowered - We are confident and committed to taking responsibility to deliver the highest quality service.

**About Us**:
The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with more than 2,500 colleagues across 50 depots. Our ambition is to continue developing transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health, and medical courier services.

EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.



  • Guildford, United Kingdom CV-Library Full time

    We have a fantastic opportunity for an Ambulance Care Assistant to serve your local community and join the Ambulance Service as part of our Ambulance crews based in Guildford, Surrey. An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you’ll be helping someone in need, making their lives that little bit easier, and...


  • Guildford, United Kingdom EMED Group Full time

    We have a fantastic opportunity for an Ambulance Care Assistant to serve your local community and join the Ambulance Service as part of our Ambulance crews based in Guildford, Surrey.An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you’ll be helping someone in need, making their lives that little bit easier, and...


  • Guildford, United Kingdom EMED Group Full time

    We have a fantastic opportunity for an Ambulance Care Assistant to join our team based in Guildford, Surrey. An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you’ll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense...


  • Guildford, United Kingdom EMED Group Full time

    We have a fantastic opportunity for an Ambulance Care Assistant to serve your local community and join the Ambulance Service as part of our Ambulance crews based in Guildford. An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you’ll be helping someone in need, making their lives that little bit easier, and knowing...


  • Guildford, United Kingdom EMED Group Full time

    We have a fantastic opportunity for an Ambulance Care Assistant to serve your local community and join the Ambulance Service as part of our Ambulance crews based in Guildford, Surrey. Your main responsibility will be transporting our service users to and from their medical appointments and between healthcare facilities. **What benefits can you expect?** -...


  • Guildford, United Kingdom EMED Group Full time

    We have a fantastic opportunity to serve your local community and join the Ambulance Service as part of our Ambulance crews based in Surrey. Your main responsibility will be transporting our service users to and from their medical appointments and between healthcare facilities. **What benefits can you expect?** - Paid holiday entitlement - £11.48 per...


  • Guildford, United Kingdom EMED Group Full time

    We have a fantastic opportunity to serve your local community and join the Ambulance Service as part of our Ambulance crews based from our Guildford location. This role is a bank position (0 hour contract). An Ambulance Service Care Assistant (ACA) is a hugely rewarding and fulfilling role in the local community. Each day, you’ll be helping someone in...


  • Guildford, United Kingdom EMED Group Full time

    We have a fantastic opportunity for an Ambulance Care Assistant (Secure Mental Health) to join our amazing team based in Surrey. We are looking for enthusiastic, care focused individuals, to join our Safe Care Division (Secure Mental Health), if you're passionate about people and feel you want to make a difference then consider a career with us. Your main...


  • Guildford, Surrey, United Kingdom EMED Group Full time

    About the RoleWe are seeking a skilled and compassionate Ambulance Care Assistant to join our team at EMED Group. As a key member of our patient transport services, you will play a vital role in providing high-quality care and transportation to our patients.Key ResponsibilitiesTransport patients to medical appointments and between healthcare...


  • Guildford, Surrey, United Kingdom EMED Group Full time

    We are seeking a highly skilled and compassionate Ambulance Care Assistant to join our team at EMED Group.Key Responsibilities:Transport patients to and from medical appointments and between healthcare facilitiesAssist with the handling and care of patients in the ambulanceCommunicate effectively with patients, relatives, and other healthcare...

  • Ambulance Assistant

    4 weeks ago


    Guildford, Surrey, United Kingdom EMED Group Full time

    About the Role:We are seeking a highly skilled and compassionate Ambulance Care Assistant to join our team at EMED Group. As a key member of our patient transport crew, you will be responsible for providing safe and supportive transportation services to our service users.Key Responsibilities:Transporting patients to and from medical appointments and between...


  • Guildford, Surrey, United Kingdom EMED Group Full time

    **About the Role:**">We are seeking a highly motivated and compassionate Ambulance Care Assistant to join our team in Guildford, Surrey.This exciting opportunity will see you working as part of a team to support vulnerable individuals with mental health conditions, transporting them between various locations including hospitals, homes, and prisons.As an...


  • Guildford, Surrey, United Kingdom EMED Group Full time

    We are seeking a skilled and compassionate Ambulance Care Assistant to join our team at EMED Group. As a key member of our Safe Care Division, you will play a critical role in supporting the police and other professionals in transporting vulnerable service users to and from healthcare facilities.The ideal candidate will possess a full manual UK driving...


  • Guildford, United Kingdom EMED Group Full time

    We have a fantastic opportunity for an Ambulance Care Assistant (Secure Mental Health) to join our amazing team based in Guildford, Surrey. We are looking for enthusiastic, care focused individuals, to join our Safe Care Division (Secure Mental Health), if you're passionate about people and feel you want to make a difference then consider a career with...


  • Guildford, United Kingdom EMED Group Full time

    Since winning a new contract, EMED have a number of Ambulance Care Assistant roles in our Mental Health division based in Surrey. We are a company providing transport to the NHS and Independent Healthcare to support in moving service users between hospitals, taking them to appointments and supporting in the community. The service users we work with have...


  • Guildford, United Kingdom EMED Group Full time

    Are you a Mental Health Support Worker looking for a new challenge? EMED have opened a new base in Guildford and have a number of Ambulance Care Assistant roles in our Mental Health division. We are a company providing transport to the NHS and Independent Healthcare to support in moving service users between hospitals, taking them to appointments and...


  • Guildford, United Kingdom Magnus Search LTD Full time

    We have a fantastic opportunity for an Ambulance Fleet Asisstant (AFA) to join our team based in Guildford with travel requirements to operational sites in Redhill & Weybridge. **The Role** - Ensuring compliance of routine vehicle maintenance - Completing Vehicle Deep Cleans - Reporting vehicle defects & ensuring they are rectified in a timely manner -...

  • Event Coordinator

    4 months ago


    Guildford, United Kingdom St John Ambulance Full time

    Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century? As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as ‘everyday’ health emergencies, training, supporting communities, and improving...


  • Guildford, Surrey, United Kingdom St John Ambulance Full time

    Company OverviewSt John Ambulance is a leading charity that has been saving lives for over a century. With a strong presence in the UK, we respond to health emergencies, provide training, and support communities.About the RoleWe are seeking an Event Operations Specialist to join our Events Team. As part of this role, you will be responsible for planning and...

  • Care Assistant

    6 months ago


    Guildford, United Kingdom Cera Care Full time

    We're looking for kind-hearted people to join us at Alpenbest as Professional Care Assistants in Guildford and surrounding areas. To join us as a Care Assistant, you don't need any previous experience. It may be that you have cared for a vulnerable loved one, experienced a personal loss or be a charitable person that is always looking to help others. That...