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Receptionist

4 months ago

Kingston upon Hull, United Kingdom Hudgell Solicitors Full time

Location Hull

Salary DOE

Job Type Receptionist/Administrator

Department Reception

Closing Date 30th September 2023

Hudgell Solicitors is proud to be one of the country’s most progressive and experienced law firms, committed to ‘Righting Wrongs’, fighting for clients, standing up for the vulnerable and giving a voice to those seeking justice.

For more than 25 years we’ve provided genuine, clear and honest legal advice to people in cases relating to personal injury, medical negligence, travel litigation, criminal injury, civil liberties and inquests.

You will be joining an award-winning firm - recognised as one of the UK’s Best 200 by The Times three years in succession.

We are 100% committed to our clients, our people and the community.

**What does the role involve?**:
We are looking for a receptionist to join our existing team in our prestigious offices in Hull city centre, preferably with experience within a similar role in the legal sector. You will be working as part of a team to provide first line contact with our clients and visitors, both face-to-face and on the telephone and support teams across the business with ad-hoc front desk tasks. This is a fantastic opportunity for someone with outstanding customer service skills and who is looking for part-time hours.

**Main duties and responsibilities**:

- Processing and distribution of all incoming telephone calls, including the logging of calls and the conveying of messages.
- Greeting all clients and other visitors to the office in a helpful, friendly and professional manner whilst projecting the image and ethos of the company.
- Dealing with incoming and outgoing post.
- Arranging couriers for large or urgent post items and logging and recording of special deliveries.
- Booking and maintaining the interview and training rooms.
- Ensuring the reception area and all meeting rooms are kept clean and tidy at all times.
- Undertaking other clerical and administrative duties as may reasonably be required from time to time.
- Upholding our Company Mission and Values.

**Key competencies**:

- Friendly, welcoming and open disposition.
- Solid IT and client service skills.
- Excellent communication skills.
- High degree of attention to detail and trustworthiness.
- Ability to deliver excellent client care.
- Able to work independently and as part of a team.

**What can we offer you?**:

- Pension Scheme.
- Employee Assistance Programmes available 24/7 via telephone or an app.
- Eyecare vouchers.
- Health Cash Plan.
- Competitive salary with bonus opportunities.
- Supportive, approachable and friendly working environment.
- Commitment to personal development.