UX Designer

4 months ago

London, United Kingdom Doccla Full time

**A bit about us**:
We're Doccla, the virtual ward company. We provide patients and clinicians with the transformative power of remote patient monitoring.

Our existing customers are Hospitals, Community Services, and NHS Commissioners that we partner with to deliver tech enabled virtual wards. With our technology, logistics, and support patients can be discharged from a hospital ward to a virtual one and recover in the comfort of their own homes. Patients love our care pathways and health services become more efficient; it's a win-win.

We are a young company with big aims and a lot of momentum. In the summer of 2022 we raised $18M in an oversubscribed A round led by General Catalyst, a top tier global VC fund and have gone from strength to strength since: we've won a series of large multiyear NHS contracts, extended 100% of our existing client contracts.

This is your chance to join us at a key stage of our growth. Our ambition is to be a category leader for virtual healthcare. You will be joining a highly entrepreneurial team that combines technical, clinical, operational, and commercial colleagues.

We're solving real problems for patients and health systems. we're looking for dedicated people with a passion for healthcare.

**Role Summary**:
We are seeking an experienced UX Designer & Researcher to join our team and work on our web & mobile products. In this role, you will play a central part in the shaping of user experiences for our customers' patients & clinicians. Your expertise will drive the design of intuitive, user-centered solutions that meet the needs of patients, healthcare professionals, and caregivers.

**Key Responsibilities**:

- Join the team of UX engineers and own the UX design and research processes for some of our virtual ward, remote monitoring, or mobile products, ensuring best practices in usability, accessibility, and interaction design.
- Collaborate with cross-functional teams, including product management, engineering, and clinical specialists, to identify user needs, pain points, and opportunities for innovation.
- Plan, conduct and document user research, usability testing, and analyze user feedback to inform and validate design decisions.
- Work iteratively & collaboratively to design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces.
- Champion the importance of UX design principles and user-centered design throughout the product development lifecycle.
- Continuously evaluate and refine existing software interfaces based on user research, accessibility standards, industry trends, and best practices.

**We are looking for someone who has**:

- Proven experience (3+ years) in UX design and research, preferably within the healthtech or medical software industry.
- Strong portfolio showcasing expertise in UX design and user research, with examples of process, insights, and impact.
- Proficiency in design and prototyping tools - particularly Figma, which we currently use, or similar eg Sketch, Adobe XD, InVision.
- Experience conducting a wide range of user research methods and comfortable deciding which methods to use depending on the problem and the timeframe.
- Excellent collaboration and communication skills, with the ability to convey complex design concepts clearly to different audiences. Good understanding of Design Systems, WCAG guidelines and A11Y, to ensure consistency, scalability, and inclusivity.
- Knowledge of regulatory standards and compliance requirements relevant to healthtech software design is a plus.
- Passion for improving healthcare through technology and design.
- The ability to thrive in an environment founded on trust, autonomy and direct communication & feedback. You enjoy learning and sharing.

**How we work**:
We empower everyone to take ownership and responsibility for the company and their role within it. We act ethically and think of helping patients and protecting their safety first.

Whatever your role is, to thrive at Doccla, a can-do and action oriented attitude is essential. As is being a clear and open communicator who is receptive to feedback.

Our team is remote first with offices in London and Stockholm. Most of the team lives in and around London and visits the office one to three times per week to enjoy in person meetings, free lunch with the team, and the general perks of a WeWork. The extent of remote vs office working will depend on your role, as some roles have the flexibility to be fully remote.

We have an employee equity pool that you can be part of so that as the company continues to grow you'll have a share in its success.

**Some of our employee benefits include**: 25 days of annual leave and up to 8 bank holidays per year
- Employee Share Options Onsite Team Lunches Wellbeing budget, from a massage to healthy food deliveries Private healthcare with Bupa
- Cycle to Work Scheme
Pet friendly office

**What do you get for all your hard work?**:

- **A competit

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